Hilton Customer Support
 

Contact Us

Send us your email comments or questions about our hotels, Hilton HHonors®, or our Web site. Security and privacy are important issues to the Hilton Family of Brands. For your own privacy protection, we encourage you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.

Recent Stay Comments

Comments about a recent stay at a Hilton Family hotel? Send us an email or call 1-800-HILTONS (1-800-445-8667) and ask for Guest Assistance.

Prefer help on social media? Ask a question through Facebook or Twitter. We're here 24/7 and strive to provide a reply within an hour.

Reservations FAQ

Find answers to the most common reservations questions.

Call Us

For Online Reservation assistance, contact our Internet Reservations desk at 1-800-774-1500, from within the U.S. and Canada, or TDDY/TTY 1-800-368-1133. Customers outside the US may dial 00-1-800-774-1500, your call will be charged at international direct dial rates.

To make Hilton Reservations by phone and you are calling from the U.S., Canada, Puerto Rico or the U.S. Virgin Islands, call 1-800-445-8667. Otherwise, contact the local reservations office for your region.
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Get information about our Hilton HHonors frequent guest program by calling 1-800-548-8690 from inside the U.S. and Canada. Otherwise contact your regional HHonors Customer Service Center.

Learn about Our Best Rates Guarantee File a Guaranteed Claim Form. To follow up on a previous Claim, please call 1-800-HILTONS (1-800-445-8667) and ask for Guest Assistance, or email us for more information.

For Meeting and Group Planning assistance, contact Hilton Direct at 1-800-321-3232 from within the U.S. and Canada. Otherwise contact your regional Hilton Direct office or Hilton Sales Worldwide office.

For Travel Agent Commission Inquiries, call 1-800-873-1215 or 1-703-480-6916 or send an Inquiry form with your comments or questions.