Amenities and hotel policies
On-site restaurant
Room service
Free parking
Free WiFi
Outdoor Pool
Cancellation
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact
customer service.Alternatively, you can cancel your
reservation online.Check-in/Check-out
Minimum age to register
18
Early checkout-fee
NZ$0.00
Late checkout-fee
NZ$0.00
Payment
Currency
New Zealand Dollar
Accepted credit cards
- American Express
- Diner's Club
- JCB
- MasterCard
- Visa
Dogs Welcome with Package
Please make your booking using the “Puppy Playcation” package only on our website (code PRFMLY) and confirm by contacting reservatons.laketaupo@hilton.com.
- There is an additional charge at check in of $150 (Hilton Guest Room Plus) or $200 (One Bed Apartment) for cleaning & amenities
- A $200 NZD refundable deposit will also be held upon check in
- Dogs must be on leads or in carriers outside the guest room; they are not permitted in dining areas, the pool, or tennis court
Face Coverings
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.
Family Policy
Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. Children 12 years and under enjoy complimentary breakfast from our buffet.