Name: Homewood Suites by Hilton Albany Crossgates Mall
Address: 1651 Western Avenue, Albany, New York, 12203, USA, Albany, NY, 12203, US
Telephone: +1 518-704-4040

Accessible

Accessible business center

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Audible alarms

Audible alerts in elevators

Automatic opening of bedroom door from the inside

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Emergency Call Button on Phone

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered bed

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Lowered toilet

Phone Audio/Vibrate/Strobe

Public Areas/Facilities accessible for physically challenged

Remote Control Curtains/Shades

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Connecting Rooms

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Indoor pool

Fitness center

Pet-friendly rooms

Business center

Meeting rooms

American Express

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Suite convenience at our hotel near Crossgates

Homewood Suites by Hilton Albany Crossgates Mall

Accessible concierge desk

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Valet only parking

Housekeeping: Tailored to your comfort

Family-friendly chain offering a sports-bar-style setting for American food & arcade games.

Dave & Busters

Funny Bone Comedy Club and Restaurant is nationally recognized for bringing upcoming talents and stars to their nightclub. Funny Bone offers a full service kitchen and separate bar from the showroom. It seats 325 and they offer corporate and private room rental for any event. Event services include full service kitchen a la carte or buffet menu and full bar.

Funny Bone

Burgers, shakes & fries arrive in a '50s diner setting at this outpost of the international chain.

Johnny Rockets

Upscale Brazilian eatery featuring all-you-can-eat grilled meat carved tableside & a salad bar.

Texas De Brazil

Upscale American fare served in a Hollywood-themed space with movie-star photos & stylish fixtures.

The Standard

Family-friendly chain serving Chicago-style pizza along with pasta, steaks & burgers.

Uno Pizzeria & Grill

Hangout featuring 500+ global beers, lots of craft drafts & tavern food in pub digs with TVs.

World of Beer

Sleeps 4

Seating area with sofa sleeper

Connecting rooms

Air conditioning

Black-Out Curtains

Clock Radio w/ MP3 Connection

Down Pillows Available

Duvet Covers

Ergonomic Desk Chair

Flexible Work Environment

Granite Counter Tops/Vanities

HD Channels

Night Lights in Bathroom

Thermostat (adjustable)

Wood Laminate Flooring

Workstation

Full kitchen

Microwave

Coffee maker

Hairdryer

Iron

Iron/ironing board

Neutrogena(R) bath amenities

Complimentary Hot Breakfast

Desk Level HSIA Connection

Desk Level Phone Jacks

Dishwasher

Evening Manager's Reception

In-Suite Coffee/Welcome Caddy

Remote-Controlled Television

Self Laundry Available

Telephone - Voice Mail

Two-Burner Cook top

1 KING BED STUDIO SUITE NONSMOKING

King Bed and Loveseat in Suite with Outside View

Dining table

1 KING BED 1 BEDROOM SUITE NONSMOKING

Sleeps 6

2 QUEEN BEDS STUDIO NONSMOKING

Two Queen Beds and Lounge Area in Suite with Outside View

2 QUEEN BEDS 1 BEDROOM SUITE NONSMOKING

Two Queen Beds, Work Desk, Chairs, TV, and Outside View in Suite Bedroom

1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

King Bed, Work Desk with Chair, Kitchen, and Separate Vanity Area in Suite

Roll-in shower

1 KING 1 BEDROOM SUITE ROLL IN SHOWER

1KING ACCESSIBLE BATHTUB STUDIO SUITE NOSMOK

Sleeps 5

1KING MOBILTY/HEARING ACCESS TUB SUITE NOSMK

1KING HEARING ACCESSIBLE SUITE NONSMOKING

2QUEEN MOBILITY ACCESSIBLE BATHTUB SUITE NSMK

Shower and Bathtub with Transfer Seat and Grab Bars in Accessible Bathroom

2QUEEN HEARING ACCESSIBLE SUITE NONSMOKING

My Grub Hub order was left at the desk for whatever reason I'm not Sure since the driver told the guy at the desk the room number.  Upon me making a inquiries as to why someone couldn't call my room...

Worst Customer Service E er!!!!!

Stayed here twice for 8 nights each time.  

First time housekeeping was terrible.  Room was dirty and a request for housekeeping was ignored and had to make second request.  Food selection is...

Definite need to improve quality of their Housekeeping

I had a great stay here and would highly recommend it to other travelers. I’ve stayed at several other hotels in the Albany area, including the other Homewood Suites on Wolf Road, and this one is by...

Super Clean and Updated Hotel

The customer service was completely incompetent and not willing to help in any way.  I had a very straightforward and easily solvable problem, and they provided no assistance.  The management team...

Horrible Customer Service

The hotel and staff were excellent in assisting us with our wedding group plans, despite a hiccup when our usual Group Sales person wasn't available (maternity leave).   Priscilla King, the manager...

Perfect for a Wedding Weekend!

Homewood Suites by Hilton Albany Crossgates Mall

Suite convenience at our hotel near Crossgates

Our amenities

Hotel Policies

Rooms and suites

Group travel and events

Host an event

Where to find us