Name: Tru by Hilton Albany Crossgates Mall
Address: 1651 Western Avenue, Albany, New York, 12203, USA, Albany, NY, 12203, US
Telephone: +1 518-704-4010

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Accessible

Accessible business center

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Audible alarms

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Doorbell w/Audio/Strobe Alert

Emergency Call Button on Phone

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered bed

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Lowered toilet

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Albany International Airport

Schenectady County Airport

Connecting Rooms

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Indoor pool

Fitness center

Pet-friendly rooms

Business center

American Express

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Stay near Crossgates, Albany's entertainment destination

Guest Room with Two Queen Beds, Work Desk, and HDTV

Accessible Bathroom and Tub with Bench Seat

Building Exterior and Outdoor Basketball Court

Single King Bedroom with Work Desk, and HDTV

Tru by Hilton Albany Crossgates Mall

Accessible concierge desk

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Valet only parking

King

Sleeps 2

LCD TV

Air conditioning

Black-Out Curtains

Clock Radio w/ MP3 Connection

Ergonomic Desk Chair

HD Channels

Lever Door Handles

TV-Cable

TV-Standard Network

Thermostat (adjustable)

Mini refrigerator

Hairdryer

Iron

Iron/ironing board

Bathroom amenities

Complimentary Remote Printing

Convenient Electrical Outlets

Desk Level Electric Plugs

Desk Level HSIA Connection

Desk Level Phone Jacks

High Speed Internet-NoCharge

Self Laundry Available

Telephone - Auto Wakeup

1 KING BED

Queen

Sleeps 4

2 QUEEN BEDS

Room Accessible by Request

Hand-held shower

Doorbell w/ Audio/Strobe alert

Remote Control Curtains/Shades

1 KING MOBILITY ACCESSIBLE W/BATHTUB

1 KING HEARING ACCESSIBLE ROOM W/BATHTUB

1 KING HEARING ACCESSIBLE ROOM

Roll-in shower

2 QUEEN MOBILITY ACCESSIBLE W/ROLL IN SHOWER

2 QUEEN HEARING ACCESSIBLE ROOM

Albany College of Pharmacy

Albany Institute of History & Art

Albany Law School

Albany NanoTech Center

Capital District

City Center

College of Nanoscale Science & Eng.

College of Saint Rose

Crossgates Mall

NYS Capitol

Palace Theatre

Proctors Theatre

RPI Technology Park

Saratoga Race Track

Tru By Hilton Albany Crossgates Mall

The room is very small and was definitely not the 333 square feet as advertised but I was here for work. As another reviewer mentioned, the pillows were “as flat as paper towels” and the mattress was...

Uncomfortable, Smaller than Advertised, Curly Hairs

Wish at less they would of solved our problem in a more professional way.  Went to front desk in the morning and was told other people had complained and all she could say was sorry.  No other means...

Not sound proof

The room was tiny, no regular chair to sit in only a computer chair and bed. No dresser drawers, no closet, 2 hangers over a coffee pot and mini fridge and microwave. Pull out desk, when sitting...

One Night Not Recommended

The rooms are tiny, the shower seal leaked badly, almost impossible to squeeze the soap dispenser, our room was not ready, the HVAC was very noisy when it kicked on. Despite being an HHonors member...

DISAPPOINTING on multiple dimensions

It may be okay if you are small and agile and bring nothing with you. We chose because it allows pets. The room , two Queen beds, was crowded and hard to navigate. Not one drawer of any type in...

Very disappointed

Tru by Hilton Albany Crossgates Mall

Stay near Crossgates, Albany's entertainment destination

Our amenities

Rooms and suites

Hilton Honors member benefits

Hotel policies

Gather your group

Host an event

Location and transportation