Amenities and hotel policies
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contactcustomer service.
Alternatively, you can cancel yourreservation online.
Minimum age to register
100% Full charge if a package has been booked based on LOS or terms & conditions
50% Half day charge till 17:00 and full day charge after 18:00
Accepted credit cards
- American Express
Guest are required to provide identification documentation (passport for international travelers, and passport or ID for locals) upon check-in, in accordance with the Jordan authorities.
Executive Lounge Policy
Children below 18 years old are not allowed inside the Executive lounge.
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.
Children up to 12 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. Up to two children below 6 years old or one child between 6-12 years old.
Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. Children 12 years and under enjoy complimentary breakfast from our buffet.
Food and Beverage Policy
Note that outside food, beverages and shisha are not permitted in the hotel. For additional details, please email us.
- Infinity Pool - Families & Adults
- Lower Pool - Families Only
- Sarab Pool - Couples Only