Name: Hilton Birmingham Metropole
Address: The NEC Birmingham, Pendigo Way, Birmingham B40 1PP, United Kingdom, Birmingham, B40 1PP, GB
Telephone: +44 121 780 4242

Accessible

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bed risers

Braille elevator

Chair and table risers

Digital alarm clock available with sound and a vibrating pad

Does Hotel comply with all local and/or national disability laws (out

Emergency pull cords bedside bed available

Emergency pull cords in bathroom available

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Hotel complies with ADA Guidelines

Induction Loop System available at reception

Inflatable chair available to assist in getting in and out of a bath

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Rubber shower mats

Serv support animals welcome

Step stool

Swimming pool hoist for pool access

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Wheelchair ramp for lobby/reception access

Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

Concierge

Executive lounge

On-site restaurant

Indoor pool

Fitness center

Pet-friendly rooms

Room service

Meeting rooms

American Express

MasterCard (Canada)

Diner's Club

Duet Card

Eurocard

MasterCard

Marks and Spencer

Maestro / Switch

Visa

Steps from NEC Birmingham and Resorts World Arena

Meetings and events

Hilton Birmingham Metropole

Accessible business center

Accessible route from the hotel’s accessible public entrance to the spa

Valet only parking

Accessibility

Face Coverings

Family Policy

Pool Policy

Dining & Drinks

Welcome to the heart of the country - the city of a thousand trades, a city forged on creating everything from coins to custard. That passion for craft has been renewed by a new wave of designers and makers who represent the Midlands creative revival. Welcome to our Craft Bar and Lounge, inspired by the story of this innovation. 

Gild is an inviting bar and lounge space, where like-minded people can enjoy carefully curated food and drinks. Craft runs through our drinks and light bites offering, from artisan coffee and juices to our specially selected craft beers, cocktails and wines. Our free-from and healthy options are reflected in the natural, tactile materials of our interior. 

We welcome you all day, every day; whether it's a coffee break, breakfast meeting, long lunch or a couple of wind-down drinks. 

Grab a seat and stay a while.

Gild Lobby Bar and Lounge

Welcome to The Arbor, a restorative place where the manmade and natural intertwine, creating a sense of the outside coming in. Start your day by enjoying our variety of delicious breakfast options - we can't wait to welcome you.

The Arbor

Sleeps 2

Separate toilet area

250 thread count sheets

LCD TV

Air conditioning

Black-Out Curtains

Duvet Covers

HD Channels

Internet Radio

TV - 55 Inch Flat Panel HD

TV-Standard Network

Thermostat (adjustable)

Widescreen Television

Work Desk with Adjustable Lamp

Workstation

Hairdryer

Iron

Iron/ironing board

Crabtree and Evelyn(R) bath amenities

24 Hour Housekeeping

Desk Level Electric Plugs

Desk Level Phone Jacks

Electronic Newspapers

Electronic Program Guide

High Speed Internet Access

Internet access in guest room

Phone - Audio/Vibrate/Strobe

Remote-Controlled Television

Tea/Coffee Making Facilities

Telephone - Voice Mail

TWIN HILTON DELUXE ROOM

Connecting rooms

KING HILTON DELUXE ROOM

Deluxe Guest Room with One King Bed and desk

Sleeps 4

Separate bathtub and shower

Seating area with sofa sleeper

Sofa bed

KING HILTON ROOM WITH SOFA BED

QUEEN HILTON GUESTROOM

Sleeps 1

32-inch HDTV

SINGLE DELUXE ROOM

Dining table

Seating area with sofa

Bathrobe

Bath slippers

Mini refrigerator

Coffee maker

KING SUITE

JUNIOR SUITE WITH LOUNGE

CORNER SUITE

Balcony

Bidet

Fireplace

PENTHOUSE SUITE

KING EXECUTIVE ROOM

Guest Room Bedroom with one King Bed, desk and sofa

KING EXECUTIVE ROOM WITH SOFA BED

Roll-in shower

Lever Door Handles

Lower or Adjustable Closet Rod

Room Accessible by Request

Raised toilet

Lowered toilet

QUEEN ACCESSIBLE GUEST ROOM

Very good hotel in acceptable condition. Breakfast was good and the bar area was large enough to find a private area for a coffee and business meeting or just catch up with emails. Great location for...

Perfect for the NEC

Come to the Hilton Metropole and be treated as an individual.
I am a Hilton honours member and always try to stay the night before an early morning flight on a vacation.
My family consisted of 5...

Come to the Hilton Metropole and be treated as an individual.

My wife and I arrived at 3pm, but unfortunately, our room wasn't ready, so we were asked to wait in the lobby. There was a concert on at the nearby arena and consequently, the lobby quickly filled up...

Handy for Resorts World and NEC, but disappointed with our experience.

I am a diamond member and have stayed in the hotel approximately 9 nights this year. we normally come every month for a short weekend break. 

Very bad experience from SAM ( Guest Relation...

have suffered from frustration, humiliation and feeling of stigmatization.

I had an issue during my stay which was listened  to in a professional and understanding way. Many thanks  to you Sam....also a big shout out to  Kevin in the executive lounge ...such a hard...

Resolved issue

Hilton Birmingham Metropole

Steps from NEC Birmingham and Resorts World Arena

Our Amenities

Hotel Policies

Rooms and suites

Dining and drinks

Meetings and events

Where to find us