Name: Hilton Birmingham Metropole
Address: The NEC Birmingham, Pendigo Way, Birmingham B40 1PP, United Kingdom, Birmingham, B40 1PP, GB
Telephone: +44 121 780 4242

Accessible

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bed risers

Braille elevator

Chair and table risers

Digital alarm clock available with sound and a vibrating pad

Emergency pull cords bedside bed available

Emergency pull cords in bathroom available

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Hotel complies with ADA Guidelines

Hotel comply with the Americans with Disabilities Act of 1990

Induction Loop System available at reception

Inflatable chair available to assist in getting in and out of a bath

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Rubber shower mats

Serv support animals welcome

Step stool

Swimming pool hoist for pool access

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Wheelchair ramp for lobby/reception access

Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

Concierge

Executive lounge

On-site restaurant

Indoor pool

Fitness center

Pet-friendly rooms

Room service

Meeting rooms

American Express

MasterCard (Canada)

Diner's Club

Duet Card

Eurocard

MasterCard

Marks and Spencer

Maestro / Switch

Visa

Steps from NEC Birmingham and Resorts World Arena

Meetings and events

Hilton Birmingham Metropole

Accessible business center

Accessible route from the hotel’s accessible public entrance to the spa

Valet only parking

Accessibility

Face Coverings

Family Policy

Pool Policy

Dining & Drinks

Welcome to the heart of the country - the city of a thousand trades, a city forged on creating everything from coins to custard. That passion for craft has been renewed by a new wave of designers and makers who represent the Midlands creative revival. Welcome to our Craft Bar and Lounge, inspired by the story of this innovation. 

Gild is an inviting bar and lounge space, where like-minded people can enjoy carefully curated food and drinks. Craft runs through our drinks and light bites offering, from artisan coffee and juices to our specially selected craft beers, cocktails and wines. Our free-from and healthy options are reflected in the natural, tactile materials of our interior. 

We welcome you all day, every day; whether it's a coffee break, breakfast meeting, long lunch or a couple of wind-down drinks. 

Grab a seat and stay a while.

Gild Lobby Bar and Lounge

Welcome to The Arbor, a restorative place where the manmade and natural intertwine, creating a sense of the outside coming in. Start your day by enjoying our variety of delicious breakfast options - we can't wait to welcome you.

The Arbor

Sleeps 2

TWIN HILTON DELUXE ROOM

Separate bathtub and shower

Seating area with sofa

LCD TV

Bathrobe

Bath slippers

Radio alarm clock

Air conditioning

Clock Radio w/ MP3 Connection

Duvet Covers

Easy to Set Alarm Clock Radio

In-Room Movie Channel

Lever Door Handles

On-Demand Movies

TV-Pay per view

TV-Standard Network

Thermostat (adjustable)

Work Desk with Adjustable Lamp

Hairdryer

Iron/ironing board

Bathroom amenities

24 Hour Housekeeping

Convenient Electrical Outlets

Desk Level Electric Plugs

High Speed Internet Access

Internet access in guest room

Remote-Controlled Television

Tea/Coffee Making Facilities

Telephone - Auto Wakeup

Telephone - Voice Mail

KING HILTON DELUXE ROOM

Deluxe Guest Room with One King Bed and desk

Sleeps 4

KING HILTON ROOM WITH SOFA BED

QUEEN HILTON GUESTROOM

Sleeps 1

SINGLE DELUXE ROOM

Dining table

Connecting rooms

KING SUITE

JUNIOR SUITE WITH LOUNGE

CORNER SUITE

Balcony

PENTHOUSE SUITE

KING EXECUTIVE ROOM

Guest Room Bedroom with one King Bed, desk and sofa

KING EXECUTIVE ROOM WITH SOFA BED

Roll-in shower

Lower or Adjustable Closet Rod

Room Accessible by Request

Raised toilet

Lowered toilet

QUEEN ACCESSIBLE GUEST ROOM

Accessible Room with seating, desk and tv

I travel all around Europe for work and stay in many hotels. Being from the corporate world myself I understand how old school service can get lost in many industries. Luke, even when busy went above...

‘Service that went above and beyond.’

Luke was outstanding

Hotel is decent, although some rooms are extremely small. Some of our party were initially put in rooms that had no bathroom/toilet door - not a maintenance issue but an intentional design. Very odd...

Fantastic staff

The hotel staff very attentive and helpful. We asked for a free upgrade and got one, the room was clean. Had to ring for more coffee, tea and milk which then took over an 1hr and a half to arrive...

Lovely friendly staff!!

Following the recent refurb at this hotel, which was very much needed, all facilities are now fully modernised, and in my opinion, superb.
Our room was ultra spacious (no surprises there!), clean and...

Deluxe Penthouse Suite 5212

As part of a large group (600 people) who took over the hotel this weekend for a Supernatural TV show convention, I have nothing but praise for every single member of staff. The cleaning staff were...

Excellent customer service all weekend during a crazy fan convention!

Hilton Birmingham Metropole

Steps from NEC Birmingham and Resorts World Arena

Our Amenities

Hotel Policies

Rooms and suites

Dining and drinks

Meetings and events

Where to find us