Accessible

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bed risers

Braille elevator

Chair and table risers

Digital alarm clock available with sound and a vibrating pad

Does Hotel comply with all local and/or national disability laws (out

Emergency pull cords bedside bed available

Emergency pull cords in bathroom available

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Hotel complies with ADA Guidelines

Induction Loop System available at reception

Inflatable chair available to assist in getting in and out of a bath

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Rubber shower mats

Serv support animals welcome

Step stool

Swimming pool hoist for pool access

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Wheelchair ramp for lobby/reception access

Our pool area policy has been updated. Charges will apply and advance bookings are strongly recommended.

Pool Area Policy Update

Hilton Birmingham Metropole hotel info page

Hilton

American Express

MasterCard (Canada)

Diner's Club

Duet Card

Eurocard

MasterCard

Marks and Spencer

Maestro / Switch

Visa

Stay near NEC and Resorts World Arena

Connecting Rooms

Free WiFi

Smoke-free

Digital Key

Concierge

Executive lounge

On-site restaurant

Indoor pool

Fitness center

Pet-Friendly

Room service

Business center

Meeting rooms

Monarch Suite

Palace

Kings Suite

Westminster Suite

Library Suite

Warwick Suite

Pavillion

Arden Room

York

Lancaster

Boardroom

Dorset

Norfolk

Surrey

Sunningdale

Ascot

Devon

Durham

Windsor

Sussex

Kent

Hilton Birmingham Metropole

Accessible business center

Accessible route from the hotel’s accessible public entrance to the spa

Valet only parking

Pets allowed, £30.00 non-refundable fee, 75 lbs maximum, Hotel offers a dedicated pet experience.  Pets are welcome to join their owners dining in Gild where we have a dedicated dining area.

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Dining & Drinks

Inspired by the artisan makers of Birmingham’s world-renowned Jewellery Quarter, Brightsmith offers a unique and memorable experience to those looking for a relaxing evening and a well-crafted drink. Embellished with a subtle gold tone and contemporary features throughout to express Birmingham’s rich history, Brightsmith offers a creative menu of unique and flavourful dishes and serves a menu sourced, from local produce and quality ingredients. You can also enjoy a range of our signature cocktails and drinks, crafted with attention to detail by our mixologist, which can be enjoyed on our heated outdoor terrace - all overlooking the Pendigo Lake! The place to be seen, what are you waiting for?

Click here to visit the Brightsmith on the Water website

Brightsmith on the Water

Welcome to the heart of the country - the city of a thousand trades, a city forged on creating everything from coins to custard. That passion for craft has been renewed by a new wave of designers and makers who represent the Midlands creative revival. Welcome to our Craft Bar and Lounge, inspired by the story of this innovation. 

Gild is an inviting bar and lounge space, where like-minded people can enjoy carefully curated food and drinks. Craft runs through our drinks and light bites offering, from artisan coffee and juices to our specially selected craft beers, cocktails and wines. Our free-from and healthy options are reflected in the natural, tactile materials of our interior. 

We welcome you all day, every day; whether it's a coffee break, breakfast meeting, long lunch or a couple of wind-down drinks. 

Grab a seat and stay a while.

Gild Lobby Bar and Lounge

Welcome to The Arbor, a restorative place where the manmade and natural intertwine, creating a sense of the outside coming in. Start your day by enjoying our variety of delicious breakfast options - we can't wait to welcome you.

The Arbor

Booking in was fine, confirmed that everything I had ordered through our company travel booking partner was on their system - breakfast, parking for 24hrs, evening meal allowance - all confirmed by...

Poor customer service

Staff attitude at front desk extremely unhelpful, bordering on flippant disregard for person respect. Had the venue booked for a 500 person function and needed an early check in for 5 rooms, one...

Pathetic front desk staff attitude NOT HELPFUL

I stayed at this hotel during the boardgame expo. Staff are miserable and basically will only say the bare minimum and won't tell you everything you need to know. For example I didn't have my room...

Terrible

We have stayed at this hotel multiple times already this year and have always been extremely happy with our experience. This last time however we may not return. 
Firstly, they have introduced a...

Disappointing stay

Absolutely been brilliant, came here for the con and bartenders at the cocktail bar are the absolute best!!! Definitely the best place to go for drinks and an amazing atmosphere!!!!!!!!!!!!!!!!!!!!!!!

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Hotel

Rooms & Suites

Dining & Drinks

Things to Do

Meeting & Events

Amenities