Question 1

Are pets allowed at Tru by Hilton Columbus East Broad?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Columbus East Broad. There is a $50.00 non-refundable fee per stay. Pets must weigh 50 lbs or less, and only dogs and cats are permitted with a maximum of 2 pets. For stays of 1-4 nights, the fee is $50. For stays of 5 or more nights, the fee is $75.

Question 2

What is the cancellation policy at Tru by Hilton Columbus East Broad?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Hilton Help Center. You can also cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Columbus East Broad?

Accepted Answer

Yes, free parking is available at Tru by Hilton Columbus East Broad. Self-parking is complimentary. The hotel also offers in-and-out parking privileges, accessible parking spaces, and van-accessible parking. Additionally, EV charging is available with two spots on-site.

Question 4

Is smoking allowed at Tru by Hilton Columbus East Broad?

Accepted Answer

No, Tru by Hilton Columbus East Broad maintains 100% smoke-free grounds. A fee will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Columbus East Broad?

Accepted Answer

Yes, Tru by Hilton Columbus East Broad offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes to guest rooms, the business center, exercise facilities, and the swimming pool.

Question 6

Is there on-site dining at Tru by Hilton Columbus East Broad?

Accepted Answer

No, there is no on-site dining at Tru by Hilton Columbus East Broad. However, several restaurants are located nearby, including Chick Fil A, Kissho Asian Bistro and Sushi, Milanos Italian Restaurant, Tim Hortons, and Waffle House.

Question 7

Does Tru by Hilton Columbus East Broad provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Columbus East Broad provides free WiFi. All guests receive complimentary standard WiFi in their rooms and in the lobby.

Question 8

What time is check-in at Tru by Hilton Columbus East Broad?

Accepted Answer

Check-in at Tru by Hilton Columbus East Broad is at 3:00 pm. The minimum age to register is 21.

Question 9

What time is check-out at Tru by Hilton Columbus East Broad?

Accepted Answer

Check-out at Tru by Hilton Columbus East Broad is at 12:00 pm. Late checkout is available for a fee of $50.00 up to 4:00 pm, with additional charges for checkout after 4:00 pm.

Tru by Hilton Columbus East Broad

Relaxing stay near hospital and shopping

Our amenities

Hilton Honors member benefits

Hotel policies

Gather your group

Host an event

Location and transportation

What's nearby

Airports

Frequently asked questions