Find all the details you need for a great stay at Hilton Columbus Downtown.
Digital KeyHilton Honors
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contactcustomer service.
Alternatively, you can cancel yourreservation online.
Minimum age to register
100%. 1 night room + tax, Modifications accepted up until time of check-in.
50%. Room rate for guests checking out from 2-4pm, full rate after 4pm
Accepted credit cards
Pursuant to Section 2923.126(C)(3)(a) of the Ohio Revised Code, it is illegal to carry a firearm anywhere on the hotel premises. Unless otherwise authorized by law, no person shall knowingly possess, have under the person’s control, convey, or attempt to convey a firearm onto the hotel premises.
Please fill out the lost and found form at this link and a member of our team will contact you as soon as possible.View Lost and Found Form, Opens new tab
Please note that we charge the below fees for the receiving and processing of packages (and overweight items):
Under 24 lbs. - $5
25 - 49 lbs. - $25
50+ lbs. - $50
Pallet - $125
Additional charges will apply for outgoing items.