Save up to 25% during The Hilton Sale

A couple rests peacefully in a hotel bed with crisp white linens. On the nightstand, a coffee mug and a phone displaying a dog photo add a personal, cozy touch.

From city breaks to sunny escapes, make your holiday feel like a holiday, wherever the season takes you. Book by December 15 to save.

Earn 130K Bonus Points + 10K more

The Hilton Honors American Express Surpass Card

Special Offer: Make your stay even more rewarding with an extra 10K Bonus Points when applying for the Hilton Honors American Express Surpass® Card during your stay. Enjoy Gold status, travel credits, and more. Terms apply.

Earn instant Gold status with the Hilton Honors Plus Debit Card

 Hilton Honors American Express Debit Card

Plus, 15,000 Bonus Points (usually 10,000) and 15 Elite Qualifying Nights added to your Hilton Honors account* when you spend £4,500 at home or abroad within 3 months of Card Membership. 
Offer ends 18 Nov. 2025

Unlock your next free stay

Earn Hilton Honors Points on everyday spend with the Hilton Honors Credit Card and get to your next free stay faster. Terms apply. 

Join Hilton Honors American Express® Card

Enjoy Bonus Points, Gold Status & a Free Weekend Night. 
* Terms and conditions apply.

Get 50,000 Hilton Honors Points

A family holding hands walking on the beach

Choose from a 3-night vacation to Las Vegas, Orlando or Myrtle Beach for $249. Or go on a 2-night getaway to New York City for $299. While there, you’ll learn  about membership with Hilton Grand Vacations and afterwards, you’ll get 50,000 Hilton Honors Points — worth two nights at over 700 Hilton properties.

Unlock perks for small- & medium-sized businesses with Hilton for Business

Man smiling at woman as they sit at table

With Hilton for Business, get access to exclusive discounted rates, earn Hilton Honors Points for yourself and your company, track company spend and Points balance, and even transfer Points to employees. All with no minimum spend requirement.

Your next trip is waiting

Three women arriving at the hotel with luggage

Whether you want to extend your current stay or book your next trip, find the right hotel for you.

Don't miss out on Points - join Hilton Honors today

Man and woman in guest room with luggage, looking out of open door towards sea

Join Hilton Honors and earn Points on every eligible stay to use toward free nights, travel partners, and exclusive experiences. Plus, as a new Hilton Honors member you’ll earn a Welcome Bonus of up to 3,000 Bonus Points on your first three stays.

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Grab bars in bathroom

Lowered emergency evacuation instructions

Lowered light switches

Lowered thermostat controls

Phone Audio/Vibrate/Strobe

Service Animals Welcome

TTY for guest use

Valet only parking

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Conrad

American Express

MasterCard

Visa

A sanctuary of wonder on the coast of Riviera Maya

Free parking

Free WiFi

Smoke-free

Digital Key

Concierge

Beach

Resort

Luxury

On-site restaurant

Outdoor pool

Fitness center

Room service

Pets not allowed

Conrad Tulum Riviera Maya

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Van-accessible parking in the self-parking facility

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Dining & Drinks

Arbolea is a blended word, combining
Arbol (tree) and alba (dawn). Arbolea plays off the
colorful flowers and vibrant vegetation that surrounds
the resort. Open only for breakfast, the expansive
buffet features a blend of regional and global
dishes. Arbolea welcomes guests to their day, gently
reminding that have found a paradise of its own.

An author is a creator of something
original and personal. The resort’s most sophisticated
dining experience, Autor is a restaurant that will tell
the story of the chef in command. Guests will be
taken on a journey that at once introduces them to
new culinary experiences and offers a window into
the history of the journey’s lead author.

Cafetal means coffee plantation. The
concept is built around the traditional ‘Tianguis,’ an
economic and social gathering center in Mexican
culture since pre-Hispanic times. An upscale café and
market, this Tianguis in Tulum will serve coffee, snacks,
and essentials from morning to evening, where each
element is touched by Mexican roots with an elegant
twist.

Cenotes are common throughout the
Yucatan. The Mayans believed that Chaak, the rain
god, lived among them. They believed that cenotes
were entrances to other worlds. Guests entering this
space will feel as though they have found a similar
shelter.

Situated adjacent to the various pools that dot the resort. 
Each of the three "Chiringitos" or sand bars feature its own offering that changes regularly, but all of which are conceived to be refreshing and pool-appropriate. Serving refreshing drinks and snacks under the cover of a woven palapa. The Chiringuito, meaning small shop or open-air bar, is an institution that offers a convivial setting to connect and unwind.

The Jacaranda tree was transplanted to
Mexico by Japanese immigrants in the 20th century.
It is a fitting inspiration for this teppanyaki restaurant,
which will merge classic Japanese and Southeast
Asian techniques with local ingredients and styles.
Kengai is a new interpretation of a high-energy
teppanyaki experience, well-adapted for Tulum..

Maratea is a restaurant built around the
traditions that dot the countries of the Mediterranean
Basin. From southern Spain to North Africa, Greece
to Turkey, Maratea pays tribute to the sophisticated
and layered traditions of numerous distinct cuisines.
Maratea embodies classic forms, bringing together
threads of old and new.

In Japan, Ukai is a traditional fishing
method that has been used for centuries. In Tulum,
this contemporary sushi counter distinguishes itself
by fully committing to sustainable fishing and other
practices, a tribute to the seas.

Ultramar is a blended word, roughly
meaning ‘great sea,’ which is fitting for the main pool
bar that bleeds into water nearly on all sides. High
energy and free from burden, Ultramar is a central
gathering place, where guests can comfortably drink,
dine, and mingle from morning to late night. The
atmosphere and lifestyle aesthetic are both informed
by the rich artistic traditions of Mexican Surrealism.

The facility was amazing! Clean, spacious, accomodating. Carlos was great! Brought me water and a towel mid run. Highly recommend.

Amazing facility

Great start to the day at Conrad in Tulum  with Yoga viniasah. The class was run by Carlos and he was great. Speaking multiple languages and helping up through the exercises.

Yoga viniasah flow

My husband and I enjoyed our stay at the Conrad. We had a wonderful Fitball Workout with Carlos! He was excellente! The music was perfecto.

The Conrad Gym

The service at the hotel was pretty dismal.  First night my wife ordered beef tacos via room service.  Very very poor quality, especially the meat. Next day My wife sat at the beach with no one at...

A let down

I just returned from an incredible stay at the Conrad! The room was stunning and easily accommodated myself and three friends. We appreciated all of the pools and servers who were always available to...

Luxury resort with luxury service

Language Menu

Home

Rooms

Dining

Location

Gallery

Events

Things to Do

Offers

Explore Tulum

Weddings

Ceiba Club

Autor

Kengai

Ukai

Maratea

Arbolea

Chiringuitos

Cafetal

Ultramar

Itineraries

All-Inclusive Package

Festive Season 2025

Signature Wine

Golf

A group of people having beverages in hotel pool

Normal

Email to Book

All-Inclusive Package 

Dinner Reservations 

#000000

Dinner Reservations

Woman smiling as she sits at restaurant table, with staff member serving food

Unlimited Drinks

Two-hour morning coffee break. Includes pastries, regular coffee, decaf, whole milk, lactose-free milk, a selection of teas, and bottled water with and without gas.

Two-hour afternoon coffee break. Includes cookies, regular coffee, decaf, whole milk, lactose-free milk, a selection of teas, and bottled water with and without gas.

Three-hour open bar. Choose up to three labels of each spirit.

One-hour welcome cocktail with up to three canapés per guest.

Enjoy these benefits when you book the group option.  For private group events, banquet menu service is offered at an additional charge.*

Group Concessions

Embark on a culinary adventure filled with bold flavors and timeless favorites when you book the All-Inclusive Package, featuring unlimited dining and drinks with options for both individuals and groups.

All-Inclusive Package

Unlimited Dining

Dinner Reservations

Unlimited Drinks

Terms & Conditions