Hotel Travel Guidelines

Resort Amenities & Services

A tranquil sanctuary off the beaten path and on the spectacular shores of the Mexican Caribbean, our Tulum resort features 11 restaurants and bars, five pools, and a luxury spa.

Resort Amenities

Free WiFi

Non-smoking rooms

Digital Key






New Hotel

On-site restaurant

Outdoor pool

Fitness center

Room service

Meeting rooms

Pets not allowed

Personal Services & Luxury Transport

Arrive in style and comfort. For the 96 km. ride from Cancun International Airport, luxury transport service is available for up to five guests for $170 USD. Contact our concierge to arrange your pickup.

Man opening a car door


At Conrad Tulum Riviera Maya, we make sustainability and preservation our priority, allowing our guests to coexist graciously with our surroundings and deepen their connection to this miraculous destination. Here, you’ll appreciate a deep sense of clarity and presence as you enjoy offerings designed to support your comfort and wellbeing.

Hilton Tulum Riviera Maya All-Inclusive Resort

Opening spring 2022, our sister resort, Hilton Tulum, an All-Inclusive Resort, invites you to explore the extraordinary. With nine resort pools, 13 restaurants and bars, a luxury spa and an exclusive Family Zone with kids-only pool and play area, this all-inclusive resort embodies the allure of Mayan civilization and modern-day Mexican culture.

Conrad Tulum ocean view balcony

Resort Policies