Resort Amenities & Services
A tranquil sanctuary off the beaten path and on the spectacular shores of the Mexican Caribbean, our Tulum resort features 11 restaurants and bars, five pools, and a luxury spa.
Private Services & Luxury Transfers
Arrive in style and comfort. For the 96 km ride from Cancun International Airport, luxury transport service is available with the following options:
- Private VAN (1-6 passengers) – $208 USD each way
- Private Sprinter (1-14 passengers) – $264 USD each way
- Deluxe SUV (1-4 passengers) – $300 USD each way
Contact our concierge to arrange your pickup.
Sustainability
At Conrad Tulum Riviera Maya, we make sustainability and preservation our priority, allowing our guests to coexist graciously with our surroundings and deepen their connection to this miraculous destination. Here, you’ll appreciate a deep sense of clarity and presence as you enjoy offerings designed to support your comfort and wellbeing.
Hilton Tulum Riviera Maya All-Inclusive Resort
Our sister resort, Hilton Tulum Riviera Maya All-Inclusive Resort, invites you to explore the extraordinary. With eight resort pools, 13 restaurants and bars, a luxury spa and an exclusive Family Zone with kids-only pool and play area, this all-inclusive resort embodies the allure of Mayan civilization and modern-day Mexican culture.
Resort Policies
- Self ParkingUnavailable
- Valet ParkingComplimentary
- Secure ParkingUnavailable
- Covered ParkingAvailable
- In/Out ParkingAvailable
- Pets AllowedNo
- Service Pets AllowedYes
- Pet PolicyService animals only
- Service Pets InformationWhen your reservation is submitted, the hotel will be notified that you are traveling with a service animal.
Free standard in-room and lobby WiFi
100% Smoke-free grounds
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
- Check-in3:00 PM
- Check-out12:00 PM
- Minimum Age To Register18
- Late Check-out Fee$80.00
- CurrencyUS Dollar
- Accepted credit cards
- American Express
- Diner's Club
- Discover
- JCB
- MasterCard
- Visa