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The Hilton Honors American Express Surpass Card

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 Hilton Honors American Express Debit Card

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Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Audible alerts in elevators

Automatic opening of bedroom door from the inside

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Closed captioning on televisions or closed captioning decoders

Grab bars in bathroom

Induction Loop System available in the meeting rooms

Large Print Menus

Lowered buttons in elevators

Phone Audio/Vibrate/Strobe

Service Animals Welcome

Valet only parking

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Hilton

American Express

Diner's Club

MasterCard

Visa

All Inclusive, All Extraordinary

Connecting Rooms

Free parking

Free WiFi

Smoke-free

Digital Key

Concierge

Beach

Resort

All-Inclusive

On-site restaurant

Outdoor pool

Fitness center

Room service

Pets not allowed

Hilton Tulum Riviera Maya All-Inclusive Resort

Accessible business center

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

TTY for guest use

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Stayed nights + one night penalty (non-refundable SRPs 100% of the stay).

25 USD per person, per hour, subject to availability. Until 5 pm.

Dining & Drinks

Our highly skilled chef specializing in the finest beef cooked to perfection. Enjoy with our many sides dishes including an assortment of vegetables, rice and potatoes.

Coffee shop, specializing in deli items, sandwiches, salads, and more.

Enjoy your casual lunchtime dining, specialty assorted cocktails, juices and beers.

Exclusive access for Enclave guests.
Relax and enjoy your fresh ceviche, made with fresh raw fish cured in fresh citrus juices and spiced with Mexican seasoning.

Mexican Fusion grill serving assorted beef, chicken or vegetable tapas.

Authentic Italian cuisine where you can enjoy all of the natural flavors of Italy. Enjoy your favorite cooked-to-order pasta in a warm, friendly and inviting atmosphere.

Mexican Cuisine enhanced by the regional flavors and spices.

Contemporary Asian menu offering  traditional and signature sushi rolls, sashimi and innovative, hand-crafted cocktails, wines and beer.

All Day Dining. Three-meal restaurant serving international and Mexican cuisine. This is the main restaurant serving breakfast, lunch and dinner

Relax and enjoy our in-house buffet area with assorted dishes including delectable starters, salads, delicious sandwiches, and hot meals.

Our group stayed for the first week in November & had a great time! 

Pros: 
- The staff is incredible, friendly, welcoming & efficient. Shout out to Cracencia in the Lobby Bar! She took great care...

Great stay & service !

Very disappointed with hotel.  Not much choice in buffet restaurant.  Food not hot, everything barely warm. Need a coffee machine and at least a hot water machine.  Instead of waiting for a drink...

Disappointed holiday not like any of our other 5 star holidays

Our stay at Hilton Tulum Riviera Maya was extremely disappointing, especially as a family with small children. We expected a relaxing and family-friendly experience, but the staff and policies made...

Rigid Policies and Unwelcoming Staff Ruined Our Family Vacation

My friend and I stayed four nights to celebrate her birthday. Everything was perfect!

From the front desk to the servers, everyone was beyond kind and accommodating. We'd like to thank Dely, who...

Amazing Birthday Getaway

Our family had a most relaxing and enjoyable vacation at Hilton Tulum. From our concierge Enrique who was thoughtful with every detail and went above and beyond to help make our daughter’s birthday a...

The staff makes it truly an all star vacation

Language Menu

Festive Season

Celebrations

Weddings

Home

Rooms

Things to Do

Dining

Offers

Gallery

Location

Enclave

Entertainment

Explore Tulum

Events

Family Suites

Itineraries

Signature Wine

Golf

Activities

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Entertainment 

Three Women Hugging to Take a Picture Wearing Colorful Mexican Attire

Sabor Latino

Hilton vibes

Couple Smiling and Drinking while Listening to Music with Headphones 

Silent Party

People Dancing while Wearing Mexican Folkloric Attire

Colores de Mexico

People Watching a Movie Outdoors at Night

Beach Movie Night

Learn more about our daily entertainment and activities at Hilton Tulum Riviera Maya.