Resort Benefits & Amenities
Discover more meaning, more wonder, and more adventure. With eight resort pools, 13 restaurants and bars, a luxury spa, and an exclusive Family Zone, this all-inclusive resort embodies the allure of Mayan civilization and modern-day Mexican culture.
At Hilton All-Inclusive properties, guests who upgrade to Enclave enjoy elevated rooms and suites and exclusive access to restaurants and pool and beach areas. The Enclave Lounge is open daily, offering a concierge desk and private check-in.
Family Zone
Connect, make friends, and embrace adventures in our Family Zone featuring dedicated areas for kids, teens, and adults. Head for the splash pad, lounge in the cinema room, or visit the all-day buffet.
Conrad Tulum Riviera Maya
Discover our sister resort, nestled next to us among the mangroves, where ancient roots blend with a future-focused commitment to sustainability. Entice the senses with Conrad Spa Tulum, five pools, 11 restaurants, and magnificent views.
Spa
Each treatment at Conrad Spa Tulum is a sensory experience. Connect with nature and begin your journey to complete relaxation.
Resort Policies
- Self ParkingComplimentary
- Valet ParkingComplimentary
- Secure ParkingUnavailable
- Covered ParkingUnavailable
- In/Out ParkingUnavailable
- Pets AllowedNo
- Service Pets AllowedYes
- Pet PolicyService animals only
- Service Pets InformationWhen your reservation is submitted, the hotel will be notified that you are traveling with a service animal.
- Check-in4:00 PM
- Check-out12:00 PM
- Minimum Age To Register18
- Early Check-out FeeContact the hotel for more information
- Late Check-out Fee50% up to 6:00pm, 100% thereafter
- CurrencyUS Dollar
- Accepted credit cards
- American Express
- Diner's Club
- Discover
- JCB
- MasterCard
- Visa