Accessible

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible transportation with advance notice

Audible alerts in elevators

Automatic opening of bedroom door from the inside

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Closed captioning on televisions or closed captioning decoders

Grab bars in bathroom

Induction Loop System available in the meeting rooms

Large Print Menus

Level or ramp entrance into the building

Lowered buttons in elevators

Public Areas/Facilities accessible for physically challenged

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Valet only parking

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

Hilton

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Diner's Club

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An extraordinary eco-chic all-inclusive resort in Tulum

Connecting Rooms

Free parking

Free WiFi

Smoke-free

Digital Key

Concierge

Beach

Resort

All-Inclusive

On-site restaurant

Outdoor pool

Fitness center

Room service

Business center

Meeting rooms

Pets not allowed

Tulkal Ballroom

Tulkalito Ballroom

Terraza (Terrace)

Habanero

Morita

Piquin

Serrano

Hilton Tulum Riviera Maya All-Inclusive Resort

Accessible business center

Accessible swimming pool

Assistive listening devices for meetings upon request

TTY for guest use

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Dining & Drinks

Our highly skilled chef specializing in the finest beef cooked to perfection. Enjoy with our many sides dishes including an assortment of vegetables, rice and potatoes.

Coffee shop, specializing in deli items, sandwiches, salads, and more.

Enjoy your casual lunchtime dining, specialty assorted cocktails, juices and beers.

Exclusive access for Enclave guests.
Relax and enjoy your fresh ceviche, made with fresh raw fish cured in fresh citrus juices and spiced with Mexican seasoning.

Mexican Fusion grill serving assorted beef, chicken or vegetable tapas.

Authentic Italian cuisine where you can enjoy all of the natural flavors of Italy. Enjoy your favorite cooked-to-order pasta in a warm, friendly and inviting atmosphere.

Mexican Cuisine enhanced by the regional flavors and spices.

Contemporary Asian menu offering  traditional and signature sushi rolls, sashimi and innovative, hand-crafted cocktails, wines and beer.

All Day Dining. Three-meal restaurant serving international and Mexican cuisine. This is the main restaurant serving breakfast, lunch and dinner

We had a wonderful 7 days at Hilton Tulum!
Even when it was rainy and windy we enjoyed ourselves immensely.  The property is new and the suite we were upgraded to, were are Hilton Diamonds, was...

New and nice All Inclusive Resort

Imagine this: you fly to beautiful Mexico. You are on the beach. You are excited to enjoy paradise

And then reality hits you hard: food that will make your stomach churn, beds with prison...

The worst resort in all of Mexico

As an experienced traveler and a connoisseur of hospitality services, it pains me to pen such a distressingly negative review. However, my recent stay at Hilton Tulum Riviera Maya was nothing short...

Chaos and Incompetence Reign Supreme - A Blatant Disregard for Hospitality Excellence

This resort definitely DOES NOT live up to the Hilton name. We visited from the United States for a work conference and the entire resort was under prepared to handle the increased workload. For...

Worst All-Inclusive Resort Experience of My Life!

We had the pleasure of visiting this beautiful resort in October for our 15th Anniversary. Even before we arrived, I was impressed with the resort.  I sent a couple of emails for requests and dinner...

Excellent Resort & Enclave is a MUST

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Festive Season

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Find an Enclave Room

Large Bed Sofa Table and Balcony in Guest Room with Ocean View

Enclave Lounge

Large Outdoor Pool Area with Lounge Chairs and Palm Trees

Two exclusive pools with lounge seating

Dining at Chiringuito Cocomar restaurant

View of the Spa at Hilton Tulum Riviera Maya

Dedicated wellness and fitness activities

Upgrade to Enclave and enjoy premier rooms, enhanced service, private experiences throughout your stay, and exclusive access to the Enclave Lounge.

Enclave Rooms

Enclave Lounge

Enclave Experiences

Two exclusive pools with lounge seating

Dining at Chiringuito Cocomar restaurant

Dedicated wellness and fitness activities