Accessible

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible registration desk

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible transportation with advance notice

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Digital alarm clock available with sound and a vibrating pad

Grab bars in bathroom

Level or ramp entrance into the building

Lowered buttons in elevators

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Valet only parking

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

Hilton

American Express

Diner's Club

Discover

MasterCard

Visa

Beachfront oasis with all-inclusive perks

Free parking

Free WiFi

Smoke-free

Digital Key

Concierge

Beach

Resort

All-Inclusive

On-site restaurant

Outdoor pool

Fitness center

Pet-Friendly

Room service

Meeting rooms

The Dunes

Azul Ballroom

Hilton Arena

Lobby Terrace

Hilton Arena A

Azul C

Hilton Arena B

Azul A

Azul B

Azul 4

Azul 4b

Azul 1

Azul 2

Azul 3

Azul 4a

Hilton Cancun, an All-Inclusive Resort

Accessible business center

Accessible public entrance

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Assistive listening devices for meetings upon request

Closed captioning on televisions or closed captioning decoders

TTY for guest use

Pets allowed, $50.00 non-refundable fee, 23 kg maximum, No fees apply to Service Animals

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Dining & Drinks

An experiential open-fire mixed grill, Auma features prime cuts and house specialties where meals unfold with ritualistic theatre in full view of fire and flame.

The lobby lounge is a magnetic gathering point – a bustling central bar with regional and imported beer, wine, and daily cocktails

Grab unique snacks, drinks, coffee or midnight bites. From morning pastries to made-to-order sandwiches and sundown nightcaps, this bustling snack market is open 24 hours.

Check out our kid-friendly, all-you-can-eat Ice Cream and Churro Shop.

Choose La Luce, a convivial trattoria positioned around a central wood-fired pizza oven. Enjoy quintessential Mediterranean classics accompanied by carafes of wines and spritzes.

Savor the rich traditions of Mexican cuisine. Explore by region, and enjoy traditional dishes, sauces, and flavor combinations from across Mexico.

Walk up to the window and enjoy a rotating selection of tacos, featuring rich sauces, exotic flavors, and the freshest ingredients.

Just steps from the beach, Sunan is a high-energy, all-day lounge influenced by the colors, flavors, sights, and sounds of Southeast Asia

From breakfast to dinner, our Global Buffet features hot and cold delicacies from theatrical live-action stations at each meal. No visit is ever the same in this dynamic, ever-evolving restaurant.

Very nice place to stay with children. The rooms are clean, the food is very good as well, especially burgers and panini outside. If you didn’t grab any toys from home, you can borrow them from kids...

Thank you Abelardo and Bernardo

Stayed at the Hilton for our first time in Cancún and we can't wait to go back! It's a very family-friendly resort with plenty of options that kept our young toddlers entertained, especially the...

Super family friendly, but fun for parents too!

Enjoyed my stay! The hotel is very family friendly so keep that in mind when booking. 

We had the pleasure of chatting with Eduardo Baron who helped us understand our premium booking options for our...

Lovely stay!

I stayed at the Hilton in the week leading up a Thanksgiving. The hotel is physically beautiful. It is clean, modern and has a nice costal feeling. The best of my experience was the staff  who all...

Nice property—too many screaming kids

We selected this hotel based on the fantastic reviews. We were a bit disappointed and I realize that probably the great reviews were curated.

We stayed at the resort for a week in early November...

Online reviews were better

Language Menu

Festive Season

Home

Events

Celebrations

Weddings

Dining

Rooms

Location

Gallery

Offers

Activities

Normal

Children cheer and play soccer on the beach

Activities on the Beach

Crafts & Classes

Gift Shop

Guests watch and cheer for fire dancers in front of the ocean

Nightly Entertainment

Daily Activities for Kids

Evening Activities for Kids

Family Pool & Splash Playground

Daytime Activities for Teens

Teens Zone After Dark

Fitness Center

Group Fitness

1 Year Anniversary Celebration

Thanksgiving

Kids Splash Pool Maintenance

Take a dip in the family pool or unwind in a private cabana at the adults-only pool. Enjoy salsa-dancing lessons, water sports, nature hikes, and colorful local excursions.

All-InclusiveActivities