Accessible

Accessible concierge desk

Accessible elevators

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible registration desk

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Grab bars in bathroom

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered emergency evacuation instructions

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

Waldorf Astoria

American Express

Diner's Club

Discover

MasterCard

Visa

The jewel of Cancun

Free parking

Free WiFi

Smoke-free

Digital Key

Concierge

Resort

Luxury

New Hotel

On-site restaurant

Outdoor pool

Fitness center

Pet-Friendly

Room service

Meeting rooms

Waldorf Astoria & Breakout Foyer

Waldorf Astoria Ballroom

Waldorf Astoria Ballroom II

Waldorf Astoria Terrace

Cielito

Cielo

Wedding Pavillion

Indigo-Celeste

Celeste

Cyan

Indigo

Marino

Turquesa

Waldorf Astoria Cancun

Pets allowed, $150.00 non-refundable fee, 23 kg maximum, We are Pet Friendly

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Dining & Drinks

Savor a tasty selection of International and Mexican cuisine for breakfast, lunch and dinner. Our casual atmosphere is the perfect place to start your day, refuel at lunch or relax after a busy day.

Choose from a menu of International and Mexican favorites for a relaxing dinner poolside, or enjoy your favorite cocktail and refreshing sea breezes.

Malpeque offers an indulgent fine dining experience with a delectable menu of fresh grilled seafood.

Our stylish lounge and bar offers signature cocktails, coffee and snacks. The perfect spot to catch up with friends or unwind each evening.

Peacock Alley bar and lounge seating area

Enjoy a refreshing cocktail and light snack while lounging by the pool.

A gem in the RM / Cancun area.  A short drive from the airport yet away from the strip for those looking for a serene getaway.  The facilities, pools, food and especially the service are TOP NOTCH...

An oasis in the Cancun/Riviera Maya area

Excellent service and property. They genuinely cared about our happiness and satisfaction. I’ve stayed at 10 other properties in Cancun and this is hands down the best. 
VERY clean. VERY good...

True 5 Star Property

Thank you very much for the excellent and friendly service. My sister and I are very happy. Translate to English: "Thank you very much for the excellent and friendly service. My sister and I are very...

Thank you very much for the excellent and friendly service. My sister and I are very happy.

Very much enjoyed our stay. Staff and accommodations are excellent. Food was quite good. Would recommend to a friend. Will stay again. Location is remote so venturing off property can be challenging.

We loved the spa at the Waldorf-Astoria! We came here four days on our trip. Jaqui was an amazing massage therapist. The Swedish massage was fantastic with her. My husband loved Arturo and Anita...

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