Earn 130K Bonus Points + 10K more

The Hilton Honors American Express Surpass Card

Special Offer: Make your stay even more rewarding with an extra 10K Bonus Points when applying for the Hilton Honors American Express Surpass® Card during your stay. Enjoy Gold status, travel credits, and more. Terms apply.

Unlock up to 30 Elite Qualifying Nights with the Hilton Honors Plus Debit Card

Earn up to 30 Elite Qualifying Nights a year on your Hilton Honors Plus Debit Card — that's 5 Nights for every £5,000 spent. Whether you're reaching for your next tier or holding onto the one you've earned, every purchase gets you closer.

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Earn Hilton Honors Points on everyday spend with the Hilton Honors Credit Card and get to your next free stay faster. Terms apply. 

Join Hilton Honors American Express® Card

Enjoy Bonus Points, Gold Status & a Free Weekend Night. 
* Terms and conditions apply.

Get 50,000 Hilton Honors Points

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Choose from a 3-night getaway to Las Vegas, Orlando, Myrtle Beach, Hilton Head or Park City from $179. Or go on a 2-night getaway to New York City for $199. While there, you’ll learn about membership with Hilton Grand Vacations and afterwards, you’ll get 50,000 Hilton Honors Points — worth two nights at over 700 Hilton properties.

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You’ll earn a Welcome Bonus of up to 3,000 Bonus Points on your first three stays when you book direct on Hilton.com or through the Hilton Honors app. Plus, Members get the best price – backed by our Price Match Guarantee.

Hilton's travel program for small businesses

Hilton Portfolio

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible registration desk

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Grab bars in bathroom

Lowered emergency evacuation instructions

Service Animals Welcome

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Waldorf Astoria

American Express

Diner's Club

Discover

MasterCard

Visa

Welcome to the Riviera Maya’s Secret Treasure

Concierge

Free WiFi

On-site restaurant

Smoke-free

Outdoor pool

Fitness center

Free parking

Pet-Friendly

Digital Key

Resort

Luxury

Cribs

Room service

Meeting rooms

Waldorf Astoria & Breakout Foyer

Waldorf Astoria Ballroom

Waldorf Astoria Terrace

Cielito

Cielo

Wedding Pavillion

Indigo-Celeste

Celeste

Cyan

Indigo

Marino

Turquesa

Waldorf Astoria Riviera Maya

Accessible business center

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Closed captioning on televisions or closed captioning decoders

TTY for guest use

Valet only parking

Van-accessible parking in the self-parking facility

Pets allowed, $150.00 non-refundable fee, 23 kg maximum, We are Pet Friendly.There is a mandatory fee of $150 USD per stay plus $50 USD per day per pet

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Subject to availability, from 12:00 to 17:00,there is a charge of $50++ USD

Dining & Drinks

Savor a tasty selection of International and Mexican cuisine for breakfast, lunch and dinner. Our casual atmosphere is the perfect place to start your day, refuel at lunch or relax after a busy day.

Choose from a menu of International and Mexican favorites for a relaxing dinner poolside, or enjoy your favorite cocktail and refreshing sea breezes.

Malpeque offers an indulgent fine dining experience with a delectable menu of fresh grilled seafood.

Our stylish lounge and bar offers signature cocktails, coffee and snacks. The perfect spot to catch up with friends or unwind each evening.

Peacock Alley bar and lounge seating area

Enjoy a refreshing cocktail and light snack while lounging by the pool.

This is an absolutely beautiful hotel - food is outstanding, staff are exceptional. Special thanks to Esperanza & Cinthia for their watercolour class - super patient with my beginner skill level...

An Exceptional Stay with art on the side

Great experience, corn soup, and catch up the day were amazing!  Rodrigo and Juan Luis were very helpful

Impeccable service as well as quality of food!! Alejandro and the staff gave us a memorable evening. Highly recommend.

Amazing

We had the most memorable experience at JA’O with the entire staff and Alejandro. They had the chef prepare odd menu homemade tamales. We met the chef and she was amazing. Thank you for such a...

Best service we’ve received!!

Had an amazing conference here at Waldorf. Pool is great. We did a poolside art activity with Cintia and Esperanza and they were extremely friendly and helpful.

Spectacular resort

Language Menu

Sleeps 3

Ocean/water view

Separate toilet area

Seating area with sofa

Balcony

Hairdryer

Iron/ironing board

Bathroom amenities

Radio alarm clock

Air conditioning

24 Hour Housekeeping

Automatic Door Closer

Black-Out Curtains

Convenient Electrical Outlets

Electronic Locks

Electronic Smoke Detector

Evening Room Service Available

HD Channels

High Speed Internet Access

Internet access in guest room

Safe

Spacious Two Room suite

TV - 55 Inch Flat Panel HD

Telephone - Voice Mail

Thermostat (adjustable)

Waldorf Astoria Bed

Wide Angle Door Viewer

Sleeps 6

Dining table

Full-size refrigerator

Sleeps 4

Connecting rooms

Sleeps 10

All-Inclusive

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Book Activities

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Weddings

Offers

Location

Gallery

Events

Dining

Things To Do

Rooms & Suites

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Rooms & Suites 

Sure, this room is

great.

But, this room is

greater!

Your Stay

Elevate

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173 deluxe guest rooms and suites, all featuring plunge pools on their private balconies and breathtaking ocean views. 

Rooms & Suites

Ocean Front View King Bed Guestroom

Ocean Front 2 Queen Beds Guestroom

Deluxe Ocean Front King Bed Guestroom

Deluxe Ocean Front 2 Queen Beds Guestroom

Swim up Pool 1 King Guestroom

Swim up Pool 2 Queen Bed Guestroom

Ocean Front Suite with King Bed

Deluxe Ocean Front Suite with King Bed

Ocean Front Master Corner Suite with King Bed

Ocean Front Swim up Master Corner Suite

Ocean Front 2 Bedroom Presidential Suite

Amai Suite - Two Guest Rooms

Riviera Suite - 3 Guest Rooms

Hotel Amenities