Accessible

Accessible elevators

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Digital alarm clock available with sound and a vibrating pad

Grab bars in bathroom

Lowered bed

Lowered emergency evacuation instructions

Lowered light switches

Lowered sink

Lowered thermostat controls

Roll-in Shower

Rooms accessible to wheelchairs (no steps)

Strobe alarms

Valet only parking

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Minimum age to check-in is 18 years old. This is an all-inclusive, adults-only resort. Enjoy unlimited food and beverages, world-class service & amenities. Hilton Honors redemption will incur charges for any extra person not included in the original reservation.

Click below for our all-inclusive special rates. If you are redeeming points or have a special rate code, please book below.

Minimum age to check-in is 18 years old. This is an all-inclusive, adults-only resort.

Tapestry

American Express

Bancomer

Banamex

MasterCard

Visa

All-inclusive resort for adults along famed Fifth Avenue

Free parking

Free WiFi

Smoke-free

Concierge

Beach

Resort

All-Inclusive

Boutique

On-site restaurant

Outdoor pool

Fitness center

Room service

Pets not allowed

The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton

Accessible business center

Accessible concierge desk

Accessible exercise facility

Accessible hotel restaurant

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Closed captioning on televisions or closed captioning decoders

TTY for guest use

Van-accessible parking in the self-parking facility

cancellationPolicy

description

Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Subject to availability. Check with front desk. Charges may apply.

Dining & Drinks

Fill your cup anytime you like and help yourself to fresh coffee and house-made pastries.

Coffee corner pastries and cookies with decorations

Named after the hand-painted masterpiece on display by Eduardo Kobra, this stylish breakfast destination offers an international buffet featuring artfully presented tropical fruits, gourmet pastries, fresh juices, cereals and sliced meats and cheeses in addition to an à la carte menu of international and local specialties ranging from grandma’s French toast to classic chilaquiles. 7:00 AM – 11:30 AM

Welcome to Playa del Carmen’s hottest lunch spot, located on the beautiful Yucatan rooftop overlooking the sea. Authentic tacos, crisp salads, tasty ceviche, seasoned wings, BBQ ribs and so much more are yours to enjoy. Delight your palate with an infinite world of flavor and color as our most talented mixologists create the cocktail of your dreams with seasonal fruits, herbs and the finest sprits. 11:00 AM – 10:00 PM

Introduce your tastebuds to Nikkei cuisine, a delicious fusion of Japanese and Peruvian gastronomies.  With an original sushi menu, traditional Peruvian ceviche, tiradito tataki, delicious rice dishes and so much more to try, you’ll find yourself daydreaming to come back for more. Open Thursday, Friday and Saturday: 6:00 PM – 10:00 PM

Sakura Maru restaurant dining area with table seating

All in all, our experience here was below average for what I'd expect 1) from a Hilton property, 2) from the Tapestry brand, and 3) from an all-inclusive experience. 

Facilities: The pool indeed has...

Underwhelming at best

Beware!!!  don't trust the Hilton agents or the hotel. 

We directly called the Hilton both the hotel and the 800 number to determine how we could receive the "plus" option - giving access to their...

Don't trust the Hilton agents or hotel customer service

Let me start by saying that it has been, by far the worse experience ever. 

Everything started at booking. It was supposed to be my birthday trip. I booked one room, but that same day I had a few...

Needs attention

I recently stay at this boutique hotel situated in the heart of the city. The lobby radiated elegance with its modern decor and inviting lighting, and the staff consistently delivered exceptional...

Pleasant

We normally do not stay in all-inclusive resorts but since my Hilton Credit Card offers an annual resort credit benefit, we decided to give this one a try and stayed for 2 nights. 

Check in 2/5...

Decent overall first time all inclusive experience

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Earn Points

Honors Member

2X Points

Our 2X Points package makes every stay twice as rewarding, with double Hilton Honors Points for each night of your trip.

2X Point

2X Points Terms and Conditions

Earn double Hilton Honors Points for each night of your stay.

Discount

of our Hilton Honors Advance Purchase rate

Honors Discount Advance Purchase

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Get up to 17% off our Best Available Rate* when you book your next stay at least 7 days in advance. 

With properties in some of the world's most desirable destinations, you can save more and do more with our Honors Advance Purchase Discount when you plan ahead.

Advance Purchase

Advance Purchase Terms and Conditions

Save up to 17% off our Best Available Rate* by booking in advance. It pays to plan ahead!

Military Family Rate

We know your time off is valuable, so we want to help you enjoy it. That's why we're offering active and retired military, veterans and their families exclusive savings on stays at participating hotels. Relax, unwind, and put your feet up—you’ve earned it.

Military Rate

Military Family Rate Terms & Conditions

Active and retired military, veterans, and their families enjoy exclusive savings at participating hotels.

Buy Points for Your Next Getaway

Unlock your dream trip and get closer to your dream vacation when you buy Hilton Honors Points.

Multiply your possibilities

Your dream vacation could earn you 3X Points

Earn 3X Bonus Points in select cities around the world and 2X Bonus Points on all other stays between September 6 - December 31, 2023. Multiply your Points and possibilities.

Hotel credit

Make My Stay

Book a resort escape and indulge in an extra special stay, with an on-property resort credit included at participating properties. All you have to do is choose how you want to spend it – from spa bookings to an elevated dining experience, the choice is yours!

Make My Stay Terms and Conditions

From dining experiences to spa treatments, enjoy an on-property credit to spend on your resort stay at a participating hotel.

about our Stay Longer in Paradise package

Stay Longer in Paradise

Save up to 20% and enjoy more time for fun in the sun when you book the Stay Longer in Paradise package, at select hotels across the Caribbean, Mexico, Hawaii, and more.

Stay Longer in Paradise Terms and Conditions

Save up to 20% when you book the Stay Longer in Paradise package at select hotels across the Caribbean, Mexico, Hawaii, and more.

Soak IT Up Terms

Destination Perfection Terms

‘Tis the Season Sale Terms

Black Friday Sale Terms

Offers

Fall-Inclusive Offer Terms

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Resort Offers

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All-Inclusive Plus

Learn more about the resort's special offers and exclusive deals, including All-Inclusive Plus benefits at Hilton Playa del Carmen.