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Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

On-site restaurant

Outdoor pool

Fitness center

Pet-friendly rooms

Business center

Meeting rooms

Overhead view of outdoor pool with surrounding buildings

Hotel lobby seating. HDTV on right wall and vertical wall lights on back wall. 

Pool deck area with pool on the left, three round table to the left on grass and seating area in the background. Beautiful view of the city buildings.

Accessible Room with lower hanging garment rod

Whiskey Glasses at Elm Street Cask and Kitchen

a Glass with a Drink at Elm Street Cask and Kitchen

Meatloaf Muffins at Elm Street Cask and Kitchen Restaurant

Crabcakes at Elm Street Cask and Kitchen Restaurant

a Man with a Plate with Burger and Fries and a Glass of Beer at Elm Street Cask and Kitchen

Mac and Cheese Pancake at Elm Street Cask and Kitchen

Brisket Burrito and a Drink at Elm Street Cask and Kitchen

Terrace of Elm Street Cask and Kitchen Restaurant

Woman sitting with legs crossed holding dink

Meetings & Events

Trinity

Brazos

Trinity A

Trinity B

Bourbon Lounge

San Jacinto Boardroom

Conservatory

Outdoor poolside terrace

Catering

Hilton Garden Inn Downtown Dallas

I've stayed at this property before with good experiences, and the checkin staff on Friday was wonderful. Unfortunately, they leave. No maid service on Saturday happened despite what was promised. Ar...

Pick something else - like a Marriott property

Hotel is in a great location downtown Dallas. Lots of shops nearby. The lobby is very nice. I thought the room was just ok - on the older side. The room was clean. Curtain was ripped so wouldn't...

Decent Hotel. Good Location

In December of Last year I began planning a family gathering for my Family to be held in Dallas, TX. I originally was working with Kenya on the reservations. I was then notified that she no longer...

Terrible Customer Service

If traveling and staying at the Hilton Garden Inn in Dallas Downtown, make sure you are treated right.  Some of the staff have no patience and only want to go move on and use social media on their...

Not so Friendly in Dallas

We were told that you had to pay for parking.
It was $45.00 per night which was valet as that is all they had.
It would have been nice if they would told us and not surprise us when we get to the...

Poor service

Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered buttons in elevators

Lowered emergency evacuation instructions

Public Areas/Facilities accessible for physically challenged

Roll-in Shower

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Valet only parking

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

American Express

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Van-accessible parking in the self-parking facility

Texas Firearms Policy

Hilton Garden Inn Downtown Dallas

Hotel information

Our amenities

Dining

Fitness and recreation

Business and work

Conveniences

Our policies