Question 1

Are pets allowed at Hilton Garden Inn New York/Staten Island?

Accepted Answer

Yes, pets are allowed. There is a $75.00 non-refundable fee for pets. Maximum of 2 pets allowed, and only dogs and cats are permitted. Service animals are also welcome.

Question 2

What is the cancellation policy at Hilton Garden Inn New York/Staten Island?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Garden Inn New York/Staten Island?

Accepted Answer

Yes, parking is available. The hotel offers complimentary self-parking for 750 cars. Parking is secured and accessible. Valet parking is not available.

Question 4

Is smoking allowed at Hilton Garden Inn New York/Staten Island?

Accepted Answer

No, the hotel has 100% smoke-free grounds. A fee of up to $300 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for the locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Hilton Garden Inn New York/Staten Island?

Accepted Answer

Yes, the hotel offers accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width. Accessible rooms are available by request. The hotel also provides many accessibility features including accessible routes, parking, facilities, and services.

Question 6

Is there on-site dining at Hilton Garden Inn New York/Staten Island?

Accepted Answer

Yes, the hotel has on-site dining options. Lorenzo's Restaurant, Bar & Cabaret serves gourmet American & Italian fare with breakfast, lunch, and dinner daily, plus Saturday evening cabaret performances and Sunday brunch. The Shop offers cooked-to-order breakfast, seasonal flatbreads, and a full bar. In Room Dining is also available 24 hours.

Question 7

Does Hilton Garden Inn New York/Staten Island provide free WiFi?

Accepted Answer

Yes, all guests receive free standard WiFi in-room and in the lobby.

Question 8

What time is check in at Hilton Garden Inn New York/Staten Island?

Accepted Answer

Check-in time is 4:00 pm.

Question 9

What time is checkout at Hilton Garden Inn New York/Staten Island?

Accepted Answer

Checkout time is 11:00 am.

Hotels & Resorts

Hilton Honors

Offers

Meetings & Events

Credit Cards

Hilton Grand Vacations, Opens new tab

Hilton for Business

Hilton Garden Inn New York/Staten Island

Cozy stay near the airport and ferry

Our amenities

Hilton Honors member benefits

Hotel policies

Group travel and events

Location and transportation

What's nearby

Airports

Frequently asked questions