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Embassy Suites by Hilton Grand Rapids Downtown

Amenities and hotel policies

Free made-to-order breakfast

Complimentary evening reception

Room service

Free WiFi

Digital Key

Cancellation

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact

customer service.

Alternatively, you can cancel your

reservation online.

Check-in/Check-out

Minimum age to register

21

Early checkout-fee

$50.00

Late checkout-fee

$0.00

Payment

Currency

US Dollar

Accepted credit cards

  • American Express
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • Visa

Face Coverings

We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.

Housekeeping: Tailored to your comfort

Stayover housekeeping service is available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.

Party Policy

Parties are not allowed in guest rooms at any time. Anything above the occupancy limit per suite is defined as a party. While we attempt to give at least one warning, we reserve the right to take other measures in order to ensure the comfort and enjoyment of our other guests. As a registered guest, you assume complete responsibility for any damages caused by your group. All money, deposits, and rents will be forfeited in the event of an eviction.

Pool Policy

Minors must be accompanied by a parent or guardian at all times, and pool usage is for registered guests only. Pool parties are not permitted at any time. This policy is strictly enforced.