Accessible

Accessible elevators

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Automatic opening of bedroom door from the inside

Bedroom doors at least 32 inches wide (812 mm)

Braille room numbers

Digital alarm clock available with sound and a vibrating pad

Emergency Call Button on Phone

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lowered emergency evacuation instructions

Public Areas/Facilities accessible for physically challenged

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Van-accessible parking in the self-parking facility

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

Free parking

Non-smoking rooms

Concierge

Executive lounge

On-site restaurant

Outdoor pool

Fitness center

Pet-friendly rooms

Room service

Business center

Meeting rooms

American Express

Diner's Club

MasterCard

Visa

A garden retreat in Guatemala City

Meetings & Events

Hilton Guatemala City

Accessible business center

Accessible concierge desk

Accessible exercise facility

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible swimming pool

Closed captioning on televisions or closed captioning decoders

TTY for guest use

Valet only parking

Dining & Drinks

Las Ventanas combines world-class cuisine and charming architecture to create an unforgettable dining experience. Relax in our elegant dining room or dine outside on our terrace showcasing breathtaking volcano views. Expertly crafted by our award-winning culinary team, the menu at Las Ventanas features national and international cuisine with Mediterranean influence. Be sure and try our famous Sunday brunch.

Las Ventanas

Sleeps 2

400 thread count sheets

LCD TV

Bathrobe

Radio alarm clock

Air conditioning

Black-Out Curtains

Complimentary Pillow Menu

Duvet Covers

Ergonomic Desk Chair

Feather Pillows Non Allergenic

HD Channels

Hilton Serenity Bed

TV-Cable

Work Desk with Adjustable Lamp

Workstation

Coffee maker

Hairdryer

Iron

Iron/ironing board

Bathroom amenities

Convenient Electrical Outlets

Desk Level Electric Plugs

Evening Room Service Available

High Speed Internet Access

High Speed Internet-NoCharge

Remote-Controlled Television

Telephone - Voice Mail

Telephone-with Speaker phone

1 KING BED

Separate bathtub and shower

Jetted tub

Seating area with sofa

1 KING BED DELUXE ROOM

Dining table

1 KING BED CORNER ROOM

1 KING WITH PATIO

Sleeps 3

2 QUEEN BEDS

2 QUEEN BEDS DELUXE ROOM

2 QUEEN BEDS DELUXE WITH PATIO

2 QUEENS PATIO

Sleeps 4

2 QUEEN BEDS ACCESSIBLE ROOM

1 KING BED JUNIOR SUITE

1 KING BED 1 BEDROOM SUITE

1 KING BED DELUXE EXECUTIVE

1 KING BED EXECUTIVE FLOOR

2 QUEEN BED DELUXE EXECTUIVE

2 QUEEN BEDS EXECUTIVE FLOOR

1 KING BED ACCESSIBLE ROOM

Very nice 👍.Stafff very friendly. I enjoyed nature gym excellent food.
The jacuzzi at the room was excellen. The gym very private. I highly recomes Hilton. Same owner (before it was Vista Real). At...

Gorgeous

My boyfriend and I stayed here for 4 days and here is what we experienced…

We were surprised by how outdated the rooms were. 

Do not use any taxi services provided by the hotel staff- taxis will...

My boyfriend and I stayed here for 4 days and here is what we experienced…

My husband and stayed at this hotel because it had a pool and hot tub and we were very disappointed because they were closed and that was not listed on the site. Very unprofessional. Overall, the...

Pool and hot tub was closed.

Stayed 2 nights at the hotel during a business trip in Guatemala.
While it carries the Hilton brand name, it does absolutely not live up to 5* expectations.

The hotel is a acceptable 3* hotel with...

Acceptable 3* hotel, by far not 5* as advertised !

I’ve never written a review as I am about to now, but for my birthday I visited this property and received prejudicial and discriminatory treatment as an African American directly from the restaurant...

Worst recognizable birthday ever

Hilton Guatemala City

Hotel information

Our amenities

Dining

Fitness and recreation

Business and work

Guest services

Conveniences

Our policies