Amenities & Policies
Our hotel’s amenities are designed with your comfort and enjoyment in mind. Whether you’re here for business or a celebration with friends and family, we’ve got you covered.
Skyline Spa & Health Club
Spa
Escape to our full-service spa and feel your worries melt away. Choose from an extensive menu of services featuring massages, facials, and treatments for the skin, body, and nails.
Pool & Whirlpool
Our 75 ft. heated indoor pool, located on the 24th floor, features skyline views of the city. Swim laps, lounge poolside, or enjoy a relaxing soak in our oversized whirlpool.
Fitness Center
Enjoy a workout and city views in our spacious, 24-hour fitness center. It’s equipped with Peloton bikes and the latest generation of Precor cardio equipment, plus a wide variety of free weights.
Outpost
As part of our commitment to delivering exceptional guest experiences, we have partnered with local technology provider, OutPost, to offer the convenience of a dual-monitor setup in the comfort of your own hotel room.
Whether you are traveling for business or pleasure, these state-of-the-art monitors can be reserved online and picked up at the front desk during check-in. Elevate your stay to a whole new level of working in comfort while traveling.
Gift Shop
Hours: Daily, 7 am-10 pm
From locally crafted treasures to carefully curated souvenirs, our gift shop offers a distinctive array of keepsakes for every traveler. Explore our diverse collection in-person today.
FedEx Office Print & Ship Center
The FedEx Office Print & Ship Center offers everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying, and printing services.
Monday – Friday | 7 am – 7 pm
Saturday | 8 am – 4 pm
Sunday | 10 am – 4 pm
Handling fees apply for all packages upon arrival at the hotel; please call for pricing details.
Hotel Policies
- Self Parking$38.00
- Valet Parking$62.00
- Secure ParkingAvailable
- Covered ParkingAvailable
- In/Out ParkingAvailable
- Other Parking Information$67 valet for oversized vehicles
- Pets AllowedNo
- Service Pets AllowedYes
- Pet PolicyService animals only
- Service Pets InformationWhen your reservation is submitted, the hotel will be notified that you are traveling with a service animal.
Standard in-room and lobby WiFi $12.95
Smoking facility charge of $300 USD will be assessed for smoking in room. Please ask Front Desk for locations of designated outdoor smoking areas. Policy also applies to electronic cigarettes, personal vaporizers & electronic nicotine delivery system
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
- Check-in3:00 PM
- Check-out11:00 AM
- Minimum Age To Register18
- Early Check-out FeeOne night’s full rate and tax.
- Late Check-out FeeStarts at $25 See Additional "CHECK-IN/CHECK-OUT" Policy below for details.
- CurrencyUS Dollar
- Accepted credit cards
- American Express
- Carte Blanche
- China Union Pay
- Diner's Club
- Discover
- JCB
- MasterCard
- Visa
Daily Mandatory Charge includes: $2.00 plus tax Downtown District Fee paid to Houston First Corporation, a local government corporation.
- The Early Checkout Fee applies if the departure date is changed post check in. If reservation is prepaid, the full stay is non-refundable. Early Check-in and/or Late Check-out are based upon availability. The Late Check-out Fee for guests checking out after 6:00 pm is one night’s full rate. See below for times and corresponding charges.
- Early check in, before 7:00 am: $100.00
- Between 7am - 10am: $50.00
- Between 10am - 12pm: $25.00
- Late check out, by 1:00 pm: $25.00
- Between 1pm - 2pm: $50.00
- Between 2pm - 3pm: $75.00
- Between 3pm - 6pm: $100
- After 6:00 pm: 1 full night’s rate
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