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Hilton Americas-Houston

Amenities and hotel policies

On-site restaurant

Room service

Digital Key

Indoor Pool

Fitness Center

Cancellation

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact

customer service.

Alternatively, you can cancel your

reservation online.

Check-in/Check-out

Minimum age to register

18

Early checkout-fee

100% One night’s full rate and tax.

Late checkout-fee

25% Starts at $25 See Additional "CHECK-IN/CHECK-OUT" Policy below for details.

Payment

Currency

US Dollar

Accepted credit cards

  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Check-in/Check-out

The Early Checkout Fee applies if the departure date is changed post check in. If reservation is prepaid, the full stay is non-refundable. Early Check-in and/or Late Check-out are based upon availability. The Late Check-out Fee for guests checking out after 6:00 pm is one night’s full rate. See below for times and corresponding charges.

  • Early check in, before 7:00 am: $100.00
  • Between 7am - 10am: $50.00
  • Between 10am - 12pm: $25.00
  • Late check out, by 1:00 pm: $25.00
  • Between 1pm - 2pm: $50.00
  • Between 2pm - 3pm: $75.00
  • Between 3pm - 6pm: $100
  • After 6:00 pm: 1 full night’s rate

Do Not Disturb

We understand and respect your need for privacy. The hotel reserves the right to visually inspect all guest rooms every 24 hours to ensure the well-being of our guests and confirm the condition of the room.

Face Coverings

We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.

Housekeeping: Tailored to your comfort

Stayover housekeeping service is available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.

Package Handling

Hilton Americas-Houston is happy to receive packages for our registered guests at our FedEx office, located on the third floor. There is a package handling fee and charges increase by weight.

Pet Policy - Service Animals

Service animals only. Emotional support, comfort, and other untrained dogs are not recognized as service animals.

Rollaway Beds

Rollaway beds are available for king room types only for an extra fee of $30.00 per night. Rollaway beds are not permitted in queen/queen room types.

Texas Firearms Policy

Firearms

Pursuant to Section 30.06, Penal Code (Trespass by License Holder with a Concealed Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a concealed handgun.

Pursuant to Section 30.07, Penal Code (Trespass by License Holder with an Openly Carried Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a handgun that is carried openly.

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