Name: Hilton Americas-Houston
Address: 1600 Lamar, Houston, Texas, 77010, USA, Houston, TX, 77010, US
Telephone: +1 713-739-8000

Amenities and hotel policies

On-site restaurant

Room service

Digital Key

Indoor Pool

Fitness Center

Available accessible features include:

Accessible
Accessible business center
Accessible concierge desk
Accessible elevators
Accessible exercise facility
Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
Accessible hotel restaurant
Accessible meeting rooms
Accessible parking
Accessible parking spaces for cars in the self-parking facility
Accessible public entrance
Accessible registration desk
Accessible route from the accessible public entrance to the accessible guestrooms
Accessible route from the accessible public entrance to the registration area
Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
Accessible route from the hotel’s accessible public entrance to at least one restaurant
Accessible route from the hotel’s accessible public entrance to the business center
Accessible route from the hotel’s accessible public entrance to the exercise facilities
Accessible route from the hotel’s accessible public entrance to the spa
Accessible route from the hotel’s accessible public entrance to the swimming pool
Accessible swimming pool
Accessible transportation with advance notice
Assistive listening devices for meetings upon request
Bathroom doors at least 32 inches wide
Bedroom doors at least 32 inches wide (812 mm)
Braille elevator
Closed captioning on televisions or closed captioning decoders
Does Hotel comply with all local and/or national disability laws (out
Grab bars in bathroom
Hotel complies with ADA Guidelines
Level or ramp entrance into the building
Public Areas/Facilities accessible for physically challenged
Rooms accessible to wheelchairs (no steps)
Serv support animals welcome
Strobe alarms
Swimming pool hoist for pool access
TTY for guest use
Van-accessible parking in the self-parking facility
Visual alarm for hearing impaired
Visual alarms for hearing impaired in hallways
Visual alarms for hearing impaired in public areas
Wheelchair ramp for lobby/reception access

The following features are not available:

Valet only parking

Cancellation

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact

customer service.

Alternatively, you can cancel your

reservation online.

Check-in/Check-out

Minimum age to register

Early checkout-fee

100% One night’s full rate and tax.

Late checkout-fee

25% Starts at $25 See Additional "CHECK-IN/CHECK-OUT" Policy below for details.

Payment

Currency

US Dollar

Accepted credit cards

American Express
Carte Blanche
China Union Pay
Diner's Club
Discover
JCB
MasterCard
Visa

Check-in/Check-out

The Early Checkout Fee applies if the departure date is changed post check in. If reservation is prepaid, the full stay is non-refundable. Early Check-in and/or Late Check-out are based upon availability. The Late Check-out Fee for guests checking out after 6:00 pm is one night’s full rate. See below for times and corresponding charges.

Early check in, before 7:00 am: $100.00
Between 7am - 10am: $50.00
Between 10am - 12pm: $25.00
Late check out, by 1:00 pm: $25.00
Between 1pm - 2pm: $50.00
Between 2pm - 3pm: $75.00
Between 3pm - 6pm: $100
After 6:00 pm: 1 full night’s rate

Do Not Disturb

We understand and respect your need for privacy. The hotel reserves the right to visually inspect all guest rooms every 24 hours to ensure the well-being of our guests and confirm the condition of the room.

Face Coverings

We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.

Housekeeping: Tailored to your comfort

Stayover housekeeping service is available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.

Package Handling

Hilton Americas-Houston is happy to receive packages for our registered guests at our FedEx office, located on the third floor. There is a package handling fee and charges increase by weight.

Pet Policy - Service Animals

Service animals only. Emotional support, comfort, and other untrained dogs are not recognized as service animals.

Rollaway Beds

Rollaway beds are available for king room types only for an extra fee of $30.00 per night. Rollaway beds are not permitted in queen/queen room types.

Texas Firearms Policy

Firearms

Pursuant to Section 30.06, Penal Code (Trespass by License Holder with a Concealed Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a concealed handgun.

Pursuant to Section 30.07, Penal Code (Trespass by License Holder with an Openly Carried Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a handgun that is carried openly.

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