Name: Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Address: 93 Banyan Drive, Hilo, Hawaii, 96720, USA, Hilo, HI, 96720, US
Telephone: +1 808-969-3333

Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Audible alarms

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Does Hotel comply with all local and/or national disability laws (out

Grab bars in bathroom

Hotel complies with ADA Guidelines

Large Print Menus

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Phone Audio/Vibrate/Strobe

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Raised toilet seat

Roll-in Shower

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Rubber shower mats

Serv support animals welcome

Step stool

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

Resort

On-site restaurant

Outdoor pool

Fitness center

Room service

Business center

Meeting rooms

Pets not allowed

American Express

MasterCard (Canada)

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Relaxed island life and tropical views

Meetings and events

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Accessible route from the hotel’s accessible public entrance to the spa

Assistive listening devices for meetings upon request

Closed captioning on televisions or closed captioning decoders

Valet only parking

Housekeeping: Tailored to your comfort

Late checkout is dependent on availability

View of restaurant with modern netural decor and tall, low backed chairs at bar and at tables next to a floor to ceiling window

Dining & Drinks

Hula Hulas is a locally inspired creative-casual restaurant and bar serving breakfast, lunch and dinner. Boasting panoramic views of the Hilo Bay, Hula Hulas provides the perfect setting for “farm to fork” cuisine. 

Enjoy our expansive bar, lounge with live music stage, patio seating to take in the views, private rooms for groups of any size, cozy booths, free-standing tables and communal dining options. 

Sourcing our daily catch, utilizing island produce and taking advantage of abundant local ranching, Hula Hulas restaurant takes pride in supporting the people behind our local resources. 

Our mission is simple. Source locally, and execute extraordinary meals that showcase the unique flavors of our beautiful island.

View menu at Hula Hulas Restaurant website

Hula Hulas Restaurant

Breakfast

Lunch and Dinner

With fabulous views of Hilo Bay, Hula Lounge is a full service bar offering fine spirits, a wide selection of wines, and domestic, premium beers and popular microbrews. Our mixologists serve up traditional island tropical drinks as well as some of their signature favorites. Ask about our nightly “pupu” special to accompany your libation.

Hula Lounge Lobby Bar

Sleeps 2

LCD TV

Air conditioning

Duvet Covers

Easy to Set Alarm Clock Radio

Ergonomic Desk Chair

HD Channels

Sweet Dreams Sleep Experience

Mini refrigerator

Hand-held shower

Microwave

Coffee maker

Hairdryer

Neutrogena(R) bath amenities

Connectivity Panel

High Speed Internet-NoCharge

1 KING BED

a king bed with a wall mounted headboard and nightstands

Sleeps 3

Balcony

Ocean/water view

1 KING BED OCEANFRONT CORNER ROOM WITH LANAI

1 KG MOB/HEAR ACCESS 3X3 XFER SHOWER - LANAI

1 KING BED OCEANFRONT WITH LANAI

1 KING BED OCEAN VIEW ROOM

Sleeps 4

2 QUEEN BEDS

2 QUEEN BEDS OCEANFRONT WITH LANAI

2 QUEEN BEDS OCEANFRONT END UNIT WITH LANAI

2 QUEEN BEDS OCEAN VIEW ROOM

Bathrobe

Bath slippers

Wet Bar

1 KING OCEANFRONT JR SUITE - WRAPAROUND LANAI

Dining table

Spacious Two Room suite

Full-size refrigerator

OVERSIZED 2 KING KAMEHAMEHA 2 BEDROOM SUITE

1 KING 1 BEDROOM SUITE WITH SOAKER TUB

1 KG MOB/HEAR ACCESS TUB - OCEANFRONT - LANAI

1 QUEEN MOB/HEAR ACCESS TUB OCEANFRONT LANAI

Sleeps 1

Roll-in shower

1 QN MOB/HEAR ACCESS RI SHWR OCEANFRONT LANAI

The Naniloa hotel has been in Hilo for generations. Kudos to Hilton for taking over the property, sprucing it up and making into a Doubletree with the cookies.

I stayed two nights here for work and...

Could be Great but Ripoff Fees Beware

First impression was awesome.  The open air lobby and bar area are beautiful.  We booked into a corner rom on the 7th floor and the views of Hilo Bay are spectacular.  The outdoor grounds are very...

Spent 2 nights  and have mixed feelings about this place.

After waiting until well after check in for our room to be ready, we couldn’t believe how horrible the room smelled! It was the most overwhelming smell of some sort of cleaning product. We complained...

The only good thing about this hotel is the ocean view!

We were only at the Grand Naniloa for one night before flying to Oahu.  I wish we had allotted more time in Hilo.   The staff is great, friendly and professional.  Check in was easy.  We had to pay a...

Wish we had stayed longer.

Booked one night there to stay after leaving volcano. When we got there at 3:40pm, we were told that the room was not ready and there’s an hour wait to check in. We were offered a few drink tickets...

Bad service at front desk, noisy room, poor management

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Relaxed island life and tropical views

Our amenities

Hotel Policies

Rooms and suites

Dining & Drinks

Group travel and events

Where to find us