Skip to content

DoubleTree by Hilton Hotel Jacksonville Airport

Amenities and hotel policies

On-site restaurant

Free WiFi

Digital Key

Outdoor Pool

Fitness Center


Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact

customer service.

Alternatively, you can cancel your

reservation online.


Minimum age to register


Early checkout-fee


Late checkout-fee

$50.00 Fee will be applied if guest request checkout after 1pm.



US Dollar

Accepted credit cards

  • American Express
  • MasterCard (Canada)
  • Diner's Club
  • Discover
  • MasterCard
  • Visa

Face Coverings

We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.

Housekeeping: Tailored to your comfort

Stayover housekeeping service is available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.

Package Handling and Storage Policy

  • No fee applies to hold luggage upon arrival or departure.
  • Packages may be received within 3 days of guest arrival or start of the event and may be stored up to 3 days after departure or end of event.
  • A daily fee of $5 applies for packages up to 25 lbs, $10 for 26-50 lbs, and $30 for 51 lbs or more including pallet/freight.
  • Packages received more than 3 days prior to arrival or event start date or stored over 3 days after departure or event end date will be charged a minimum of $25 per day.