Resort Amenities & Policies
Discover amenities designed with your comfort in mind at Grand Wailea, A Waldorf Astoria Resort. With attentive service and thoughtful extras, we’ll help you make the most of your stay in paradise.
Concierge
Our resort’s concierge team helps make the most of your stay while you’re here, and before you arrive. We’re delighted to help with reservations, recommendations, and special requests ahead of check-in.
Elite Membership
Enjoy exclusive promotions and resort privileges as an Elite Member at Grand Wailea. Elite Membership includes preferred pricing for rooms and suites, food, drinks, spa treatments, and more.
Resort Charge Inclusions
Our daily resort fee of $50 per night per room gives you exclusive access to some of our most immersive experiences and sought-after activities.
Our Green Pledge
At Grand Wailea, our commitment to environmental sustainability is a part of everything we do. We treasure our island community and play our part to conserve its natural resources by implementing resort-wide water-saving, solid waste reduction, and energy-saving measures.
Positive Impact Report
In 2021, our resort diverted 45,000 pounds of food waste from landfills to Puna Farms to use as feed for their animals. We also purchased over $7 million worth of goods like produce, paper, and flowers from local businesses through Q2 of 2021. Learn more about our environmental, social, and governance (ESG) investments in our annual positive impact report.
Policies
- Self ParkingUnavailable
- Valet Parking$65.00
- Secure ParkingAvailable
- Covered ParkingAvailable
- In/Out ParkingAvailable
- Other Parking InformationValet Parking only; charge + tax.
- Pets AllowedYes
- Pet PolicyPets allowed, $30.00 non-refundable fee, 50 lbs maximum, Limit 2 pets per room
- Service Pets InformationWhen your reservation is submitted, the hotel will be notified that you are traveling with a service animal.
- Max SizeMedium
- Max Weight50 lbs
- Pet Fee$30.00 Non-refundable
Free standard in-room and lobby WiFi
In accordance with the Hawaii Smoke-Free Law (Act 295), smoking is prohibited in enclosed and partially enclosed areas,within 20 feet of doorways, including guest room lanais. There are designated smoking areas throughout the resort.
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
- Check-in4:00 PM
- Check-out12:00 PM
- Minimum Age To Register21
- CurrencyUS Dollar
- Accepted credit cards
- American Express
- Carte Blanche
- China Union Pay
- Diner's Club
- Discover
- JCB
- MasterCard
- Visa
Daily Resort Charge includes: Guest internet access; beach yoga; beach cruiser bikes; twice daily scuba clinics; photography session; hula and ukulele lessons; two reusable water bottles per stay with refill stations throughout resort; beach umbrellas.