Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Automatic opening of bedroom door from the inside

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille Restaurant Menus

Braille elevator

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Grab bars in bathroom

Hotel complies with ADA Guidelines

Large Print Menus

Level or ramp entrance into the building

Lowered emergency evacuation instructions

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Connecting Rooms

Non-smoking rooms

Digital Key

On-site restaurant

Outdoor pool

Fitness center

Pet-friendly rooms

Room service

Meeting rooms

Air Canada

American Express

Bankamericard

Bancomer

Banamex

Carte Blanche

China Union Pay

Choice

Diner's Club

Discover

Air Canada EnRoute

Interbank

MasterCard

Visa

Downtown stay with convention center access

Meetings & Events

Hilton Knoxville

Valet only parking

Early departure fee is 100% of daily rate.

Dining & Drinks

Enjoy a steaming espresso, Frapuccino, or just a robust cup of coffee in our full service Starbucks newly renovated store located in the lobby for your convenience.

Starbucks®

Casual dinning with a rustic touch. Cocktails are served in Mason jars, utensils are in galvanized silverware caddies, and the menu can best be described as upscale Southern comfort.

The Firefy/Marble City

Sleeps 4

Seating area with sofa

Sofa bed

250 thread count sheets

LCD TV

50-inch HDTV

Connecting rooms

Radio alarm clock

Air conditioning

Arm Chair with Ottoman

Black-Out Curtains

Bolster Pillow

Clock Radio w/ MP3 Connection

Curved Shower Rod

Designer Throw Blanket

Duvet Covers

Ergonomic Desk Chair

Feather Pillows Non Allergenic

Flexible Work Environment

Granite Counter Tops/Vanities

Hilton Eat Right Menu

Hilton Serenity Bed

Hilton Serenity CollectionTM

Lever Door Handles

TV-Standard Network

Thermostat (adjustable)

Throw Blankets

Widescreen Television

Work Desk with Adjustable Lamp

Workstation

Mini refrigerator

Cuisinart coffeemaker

Hairdryer

Iron

Iron/ironing board

Bathroom amenities

Rollaway bed

Convenient Electrical Outlets

Desk Level Electric Plugs

Desk Level Phone Jacks

Evening Room Service Available

High Speed Internet-NoCharge

In-Suite Coffee/Welcome Caddy

Internet access in guest room

Remote-Controlled Television

Surge Protected Desk Outlets

Tea/Coffee Making Facilities

Telephone - Auto Wakeup

Telephone - Two Lines

Telephone - Two Phones

Telephone - Voice Mail

Telephone - with Dataport

Two Phones with Dataport

Two Phones with Voicemail

Scald-proof shower/tub

1 KING WITH SOFA BED

2 QUEEN BEDS

Dining table

65-inch HDTV

Bathrobe

Kitchenette

PARLOR WITH KING WALL BED AND SOFA BED

1 KING EXECUTIVE FLOOR - COMP WIFI

2 QUEEN EXECUTIVE FLOOR- COMP WIFI

Lower or Adjustable Closet Rod

Room Accessible by Request

Raised toilet

Lowered bed

Lowered light switches

Lowered peep hole in door

Lowered thermostat controls

Phone - Audio/Vibrate/Strobe

1 KING MOBILITY ACCESSIBLE W/ BATHTUB

Roll-in shower

Portable shower chairs

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

When we first turned in the faucet, black sludge came out. It seemed to clear up after running the faucet for a while, but we didn’t dare use it to brush our teeth. The next morning when we were...

Bathroom/plumbing was disgusting

The staff at this Hilton location went above and beyond for us. A shout out to these hardworking people, Kaylie atheist reservation desk, Joe the maintenance professional and the guys at valet who...

Fabulous Staff

The staff was fairly nice every time I encountered them.  The lobby and bar were very nice.  The hotel isn’t that big.  My room couldn’t cool down and always was a little muggy.  The valet staff were...

Nice hotel

Our valets were awesome.  Hotel and service we received was great.  Thanks to Zac, Trevor and Jaden.   Great job and will be back to knoxville again.  Food was great and had a relaxing weekend with...

Wedding and anniversary weekend

Trevor is an absolute stud!!! He took great care of me. Made my wedding day an amazing experience. Extremely cool man to work with. He is definitely doing an amazing job getting guests comfortable...

TREVOR IS HIM

Hilton Knoxville

Hotel information

Our amenities

Dining

Fitness and recreation

Business and work

Conveniences

Our policies