Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Audible alerts in elevators

Braille elevator

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Emergency Call Button on Phone

Evacuation chair available to help evacuate a disabled person

Level or ramp entrance into the building

Lowered peep hole in door

Lowered shelf storage

Lowered thermostat controls

Public Areas/Facilities accessible for physically challenged

Roll-in Shower

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Wheelchair ramp for lobby/reception access

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.

Available but with **modified service**: Business Center, Concierge, Fitness Center, Breakfast, Golf, On-site Restaurant(s), Pool, Room Service, Spa, Valet Parking.

[Learn More](https://www.hilton.com/en/p/what-to-expect/)

What To Expect During Your Stay

Hilton

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China Union Pay

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MasterCard

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Say Aloha to 62 acres of Hawaiian paradise

Non-smoking rooms

Digital Key

Concierge

Tennis

Beach

Resort

EV charging

On-site restaurant

Outdoor pool

Fitness center

Business center

Meeting rooms

Pets not allowed

Hilton Waikoloa Village

Accessible exercise facility

Accessible parking spaces for cars in the self-parking facility

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Valet only parking

Van-accessible parking in the self-parking facility

Face Coverings

cancellationPolicy

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Early check-in cannot be guaranteed. Contact the hotel to inquire about early check-in or late check-out.

Reductions in stay past cancellation period are subject to early dept fee

Until 5pm after 5pm full night charge: contact front desk for availability.

The place is crowded, especially the pools.  I later found out that the hotel sells daily pool passes to outsiders!  That is wrong, especially for the cost of the room.  I feel that we were...

The hotel sells day passes to outsiders!

Beautiful resort with lovely pools and grounds and lava flows everywhere including a local park adjacent to the resort.  .  Stayed in the Koahala suites. which were spacious and well appointed.  Area...

Lovely place to stay when visiting the Big island

We were staying near Kona because we love to snorkel but decided to spend a day at the Hilton. $175 for two people with a cabana by the Kona pool.   Everyone was very nice from checking in to the...

Resort pass for the day

It's a well maintained, large property that is good for families. Our younger children enjoyed the waterslides, lagoon, trams, boats, etc. The location is nice though Waikoloa Village in general is a...

Solid option for families

I didn’t stay here but rather had a pool pass for the day and rented a couple of cabanas.  Total rip off.  The food is inedible and after paying over $500 for cabanas only service from the snack bar...

Stay away

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