Hilton Burau Bay Langkawi Resort

Spa Policies

• 1. Age Requirement: All Guests aged under 16 should be accompanied by parents or guardians. Selected treatments are available, subject to the advice of our wellness designer.

• 2. Arrival: For maximum enjoyment of your spa journey, please arrive 15 minutes prior to your appointment, in order to relax and perform the formalities. A late arrival will decrease the time of your treatment.

• 3. Cancellations: We require notice for all treatment cancellations or booking changes four hours prior to your appointment time. As we may turn away other Guests to hold your reservation, any cancellations within four hours of the treatment will be charged. No-shows will also be charged at the full treatment price.

• 4. Health: Guests who have high blood pressure, heart conditions, allergies, who are pregnant, or have any other medical complications are advised to consult the doctor before signing up for any treatments. Please notify our spa reception of any existing medical conditions.

• 5. Prices: Prices are in Ringgit Malaysia and are inclusive of prevailing service charges and applicable government taxes.

• 6. Reservations: We recommend booking treatments in advance to ensure your preferred timings and services are available. Our dedicated team will assist you in selecting the best treatment options to suit your needs and preferences.

• 7. Valuables: We advise you not to bring any valuables during your visit. EFOREA SPA accepts no responsibility for the loss of money or valuables of any kind.