Question 1

Are pets allowed at Canopy by Hilton London City?

Accepted Answer

Yes, pets are allowed at Canopy by Hilton London City. There is a £60.18 non-refundable fee per pet, with a maximum weight of 34 kg. The hotel allows up to two pets per room and offers a dedicated pet experience. Room service cost post pet's stay is the local equivalent of $75. No documentation is required.

Question 2

What is the cancellation policy at Canopy by Hilton London City?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Canopy by Hilton London City?

Accepted Answer

Yes, parking is available at Canopy by Hilton London City. Self-parking is available for £35.00 per night. The hotel offers covered, secured parking with in-and-out privileges. EV charging is also available for £15 per day. Please note that limited spaces are available, and advance booking is advised.

Question 4

Is smoking allowed at Canopy by Hilton London City?

Accepted Answer

No, smoking is not allowed at Canopy by Hilton London City. The hotel has 100% smoke-free grounds.

Question 5

Are there accessible rooms at Canopy by Hilton London City?

Accepted Answer

Yes, Canopy by Hilton London City offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible concierge desk, accessible registration desk, accessible public entrance, and accessible routes from the public entrance to guestrooms. Additionally, the hotel has an accessible exercise facility, accessible hotel restaurant, assistive listening devices for meetings upon request, and closed captioning on televisions or closed captioning decoders.

Question 6

Is there on‑site dining at Canopy by Hilton London City?

Accepted Answer

Yes, there is on-site dining at Canopy by Hilton London City. The hotel features two restaurants: Florattica Rooftop London, a rooftop bar and restaurant situated 11 floors high offering cocktails, refined interiors with floral installations, and a weekend brunch menu (reservations recommended during busy periods), and St. Clare Coffee and Bar, offering locally crafted coffee, an all-day menu, evening tastings Thursday to Saturday, and live DJ sets Wednesday to Friday from 5 pm.

Question 7

Does Canopy by Hilton London City provide free WiFi?

Accepted Answer

Yes, Canopy by Hilton London City provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Canopy by Hilton London City?

Accepted Answer

Check-in is at 3:00 pm at Canopy by Hilton London City.

Question 9

What time is check-out at Canopy by Hilton London City?

Accepted Answer

Check-out is at 11:00 am at Canopy by Hilton London City.

Canopy by Hilton London City

A vibrant hotel with an East London vibe

Family Experience

Florattica

Amenities

Families and kids

Parking

Pets

WiFi

Fees and charges

Amenities

Meetings and events

Location and transportation

What's nearby

Airports

Hilton Honors member benefits

Frequently asked questions

A vibrant hotel with an East London vibe

Family Experience

Florattica

Amenities

Families and kids

Parking

Pets

WiFi

Fees and charges

Amenities

Meetings and events

Location and transportation

What's nearby

Airports

Hilton Honors member benefits

Frequently asked questions