Question 1

Are pets allowed at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

Yes, pets are allowed. The hotel accepts dogs and cats only, with a maximum of 2 pets per room. Pets must weigh 75 lbs or less. A non-refundable fee of $75.00 applies for 1-4 nights, or $125.00 for 5 or more nights. Service animals are also welcome.

Question 2

What is the cancellation policy at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. You can also cancel your reservation online.

Question 3

Is parking available at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

Yes, parking is available. Self-parking costs $35.00 per night plus tax, and valet parking costs $45.00 per night plus tax. In and out privileges are available. Accessible parking spaces and van-accessible parking are also offered.

Question 4

Is smoking allowed at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

No, smoking is not allowed. The hotel maintains 100% smoke-free grounds.

Question 5

Are there accessible rooms at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

Yes, the hotel offers accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width. Additionally, the hotel provides numerous accessibility features including accessible elevators, an accessible business center, accessible concierge desk, accessible exercise facility, accessible restaurant, accessible meeting rooms, accessible parking spaces, accessible routes throughout the property, accessible swimming pool, roll-in showers, visual and audible alarms, Braille elevators, TTY for guest use, and assistive listening devices for meetings upon request.

Question 6

Is there on-site dining at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

Yes, there are three on-site dining options: Evergreen Cafe, which serves breakfast in a calm setting with a full buffet and cook-to-order omelet and waffle station; Evergreen Lounge, which offers cocktails and dinner nightly; and The Pool Bar, a casual location offering meals and tropical drinks overlooking the hotel pool.

Question 7

Does DoubleTree Suites by Hilton Orlando - Disney Springs® Area provide free WiFi?

Accepted Answer

Yes, the hotel provides free standard WiFi in guest rooms and in the lobby for all guests.

Question 8

What time is check in at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

Check-in time is 4:00 pm.

Question 9

What time is checkout at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Accepted Answer

Checkout time is 11:00 am. Late checkout is available at $50.00 per hour after 11:00 am, subject to availability, with a full night charge at 3 pm.

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