Skip to content
DoubleTree by Hilton Grand Hotel Biscayne Bay
Amenities and hotel policies
On-site restaurant
Room service
Digital Key
Outdoor Pool
Fitness Center
- Connecting Rooms
- Non-smoking rooms
- Digital Key
- Concierge
- Hotel Residences
- Spa
- On-site restaurant
- Outdoor pool
- Fitness center
- Room service
- Business center
- Meeting rooms
- Pets not allowed
Available accessible features include:
- Accessible
- Accessible business center
- Accessible concierge desk
- Accessible elevators
- Accessible exercise facility
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Accessible hotel restaurant
- Accessible meeting rooms
- Accessible parking
- Accessible public entrance
- Accessible registration desk
- Accessible route from the accessible public entrance to the accessible guestrooms
- Accessible route from the accessible public entrance to the registration area
- Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
- Accessible route from the hotel’s accessible public entrance to at least one restaurant
- Accessible route from the hotel’s accessible public entrance to the business center
- Accessible route from the hotel’s accessible public entrance to the exercise facilities
- Accessible route from the hotel’s accessible public entrance to the spa
- Accessible route from the hotel’s accessible public entrance to the swimming pool
- Accessible swimming pool
- Accessible transportation with advance notice
- Assistive listening devices for meetings upon request
- Closed captioning on televisions or closed captioning decoders
- Hotel complies with ADA Guidelines
- Level or ramp entrance into the building
- Public Areas/Facilities accessible for physically challenged
- Rooms accessible to wheelchairs (no steps)
- Serv support animals welcome
- Swimming pool hoist for pool access
- TTY for guest use
- Valet only parking
- Visual alarm for hearing impaired
- Visual alarms for hearing impaired in hallways
- Visual alarms for hearing impaired in public areas
The following features are not available:
- Accessible parking spaces for cars in the self-parking facility
- Van-accessible parking in the self-parking facility
Our policies
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact
customer service.Alternatively, you can cancel your
reservation online.Minimum age to register
21
Early checkout-fee
$0.00
Late checkout-fee
$75.00 Until 1:00pm. Half a days rate until 2:00pm and full day rate after 3:00pm
Currency
US Dollar
Accepted credit cards
- American Express
- Carte Blanche
- China Union Pay
- Diner's Club
- Discover
- Air Canada EnRoute
- JCB
- MasterCard
- Visa
The first five packages under 30 pounds which arrive for guests will not accrue charges. For additional packages, a fee of $5 per item up to 30 pounds, and $7 per item that is over 30 pounds, will be charged.