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DoubleTree by Hilton New York Downtown

Amenities and hotel policies

On-site restaurant

Room service

Digital Key

Fitness Center

Meeting Rooms

Cancellation

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact

customer service.

Alternatively, you can cancel your

reservation online.

Check-in/Check-out

Minimum age to register

21

Early checkout-fee

$100.00 $100.00 plus tax early departure fee.

Late checkout-fee

$100.00 $100.00 plus tax late departure fee.

Payment

Currency

US Dollar

Accepted credit cards

  • American Express
  • Diner's Club
  • Discover
  • MasterCard
  • Visa

Credit/Debit Card Policy

Valid credit card must be presented at check in.

Face Coverings

We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.

Housekeeping: Tailored To Your Comfort

Stayover housekeeping service is complimentary and available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.

Package Handling Policy

Due to limited secure storage at the hotel, complimentary receiving of guest packages is limited to 5 lbs or less weight (Maximum 2 packages per reservation) no more than 48 hours prior to arrival. Please contact the hotel directly for greater package needs as storage fees will apply.

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