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Hilton Garden Inn New York/Manhattan-Chelsea

Amenities and hotel policies

On-site restaurant

Room service

Free WiFi

Digital Key

Fitness Center

Cancellation

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact

customer service.

Alternatively, you can cancel your

reservation online.

Check-in/Check-out

Minimum age to register

21

Early checkout-fee

$400.00 or one night room & tax early departure fee for change made day of arrival

Late checkout-fee

$100.00 Full night room and tax after 3:00 PM

Payment

Currency

US Dollar

Accepted credit cards

  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Deposit

$100.00 deposit due at check-in

Face Coverings

We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.

Housekeeping: Tailored To Your Comfort

Stayover housekeeping service is complimentary and available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.

Package Policy

Packages should not be delivered earlier than 3 days prior to the guests arrival date. Any excess packages (four or more) delivered prior to arrival are subject to a $5.00 fee per package. Please include the name on the reservation and the date of arrival on the address line of the parcel. Once you've checked in, call Guest Services and the package will be delivered to your room.

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