Question 1

Are pets allowed at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Orlando Convention Center Area. The hotel allows a maximum of 2 pets (dogs or cats only) with a $75.00 non-refundable fee for stays of 1-4 nights, or $100.00 for stays of 5 or more nights.

Question 2

What is the cancellation policy at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, parking is available at Tru by Hilton Orlando Convention Center Area. Self-parking is $21.00 per night for one vehicle per room. The hotel offers secured parking with in-and-out privileges. Accessible parking spaces are also available. Covered parking and valet parking are not available.

Question 4

Is smoking allowed at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

No, Tru by Hilton Orlando Convention Center Area maintains 100% smoke-free grounds. A fee of up to $250.00 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, Tru by Hilton Orlando Convention Center Area offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also features an accessible public entrance, accessible registration desk, accessible route from the public entrance to guestrooms, accessible business center, accessible exercise facility, accessible swimming pool, and accessible parking spaces.

Question 6

Is there on-site dining at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, Tru by Hilton Orlando Convention Center Area has on-site dining at the Lobby Bar. The bar is currently open Sunday-Thursday 5 pm-10 pm and Friday-Saturday 5 pm-11 pm. Happy Hour is available daily from 5 pm-6 pm and 9 pm-10 pm. Hours are subject to change.

Question 7

Does Tru by Hilton Orlando Convention Center Area provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Orlando Convention Center Area provides free WiFi. All guests receive complimentary standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Check-in is at 3:00 pm at Tru by Hilton Orlando Convention Center Area.

Question 9

What time is check-out at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Check-out is at 12:00 pm at Tru by Hilton Orlando Convention Center Area.

Tru by Hilton Orlando Convention Center Area

A Universal Partner Hotel

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