Question 1

Are pets allowed at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, pets are allowed at Tru by Hilton Orlando Convention Center Area. There is a $75.00 non-refundable fee for stays of 1-4 nights, or $100 for stays of 5 or more nights. A maximum of 2 pets are allowed, and only dogs and cats are permitted.

Question 2

What is the cancellation policy at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, parking is available at Tru by Hilton Orlando Convention Center Area. Self-parking is available for $21.00 per night for one vehicle per room. The hotel offers secured parking with in-and-out privileges. Accessible parking spaces and van-accessible parking are also available. Covered parking and valet parking are not available.

Question 4

Is smoking allowed at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

No, smoking is not allowed at Tru by Hilton Orlando Convention Center Area. The hotel maintains 100% smoke-free grounds. A fee of up to $250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, Tru by Hilton Orlando Convention Center Area offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides accessible parking spaces, an accessible public entrance, an accessible registration desk, and accessible routes to guest rooms, the business center, exercise facilities, and the swimming pool. Additionally, accessible elevators, grab bars in bathrooms, and other accessibility features are available.

Question 6

Is there on‑site dining at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Yes, there is on-site dining at Tru by Hilton Orlando Convention Center Area. The hotel has a Lobby Bar that is open Sunday-Thursday from 5 pm to 10 pm and Friday-Saturday from 5 pm to 11 pm. Happy Hour is available daily from 5 pm to 6 pm and 9 pm to 10 pm.

Question 7

Does Tru by Hilton Orlando Convention Center Area provide free WiFi?

Accepted Answer

Yes, Tru by Hilton Orlando Convention Center Area provides free WiFi. All guests receive complimentary standard WiFi in their rooms and in the lobby.

Question 8

What time is check in at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Check-in at Tru by Hilton Orlando Convention Center Area is at 3:00 pm.

Question 9

What time is checkout at Tru by Hilton Orlando Convention Center Area?

Accepted Answer

Checkout at Tru by Hilton Orlando Convention Center Area is at 12:00 pm. Late checkout up to 3 pm is available for $50, subject to availability. After 3 pm, the full night rate applies.

Tru by Hilton Orlando Convention Center Area

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