Name: Hilton Richmond Hotel & Spa/Short Pump
Address: 12042 West Broad Street, Richmond, Virginia, 23233, USA, Richmond, VA, 23233, US
Telephone: +1 804-364-3600

Accessible

Accessible business center

Accessible concierge desk

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Closed captioning on televisions or closed captioning decoders

Public Areas/Facilities accessible for physically challenged

Serv support animals welcome

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Wheelchair ramp for lobby/reception access

Connecting Rooms

Free parking

Free WiFi

Non-smoking rooms

Digital Key

EV charging

On-site restaurant

Indoor pool

Fitness center

Meeting rooms

Pets not allowed

American Express

Carte Blanche

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Spa stay next to Short Pump shopping

Meetings & Events

Hilton Richmond Hotel & Spa/Short Pump

Valet only parking

Face Coverings

Housekeeping: Tailored To Your Comfort

A change in departure will result in a $50.00 fee.

For any departures after 12:00, a half day's rate will be charged.

Dining & Drinks

Located in our Lobby, Aroma Cafe proudly brews Starbucks coffee, cappuccinos, and lattes. Snack items include assorted fresh baked muffins, croissants and scones, seasonal cut fruit and yogurt parfaits, sandwiches, salads and drinks. Just what you need to start your day.

Aroma Cafe

Enjoy the creations from our  Executive Chef's culinary team in the comfort of your own room. Ordering dinner is as easy as picking up the phone. A late night snack can be had at any time!

In Room Dining

Shula's Steakhouse Restaurant combines classic favorites with modern creations to excite your taste buds. The Prime cut steaks just the thing to rock your palate.

Shula's Steakhouse

Discover delicious all-American creations at the Hilton Buffet Breakfast, featuring seasonal cut fresh fruit, our homemade granola, cooked-to-order omelets, and fresh baked goods made from scratch in our kitchen. Our Signature Specialties include our Salmon Platter, Vegetable Frittata, and the Shula Cut Steak and Eggs. Also offering a selection of lunch options on our Express Menu, designed for the business traveler on a tight schedule.

The Restaurant

Sleeps 2

250 thread count sheets

LCD TV

42-inch HDTV

Radio alarm clock

Air conditioning

Black-Out Curtains

Clock Radio w/ MP3 Connection

Complimentary Pillow Menu

Curved Shower Rod

Designer Throw Blanket

Duvet Covers

Ergonomic Desk Chair

Feather Pillows Non Allergenic

Flexible Work Environment

Granite Counter Tops/Vanities

HD Channels

Hilton Eat Right Menu

Hilton Serenity Bed

Hilton Serenity CollectionTM

In-Room Movie Channel

Lever Door Handles

On-Demand Movies

On-Demand Video Games

TV-Cable

TV-Pay per view

TV-Premium HBO,CNN,ESPN

TV-Standard Network

Thermostat (adjustable)

Widescreen Television

Work Desk with Adjustable Lamp

Workstation

Cuisinart coffeemaker

Hairdryer

Iron/ironing board

Crabtree and Evelyn(R) bath amenities

Rollaway bed

24 Hour Housekeeping

Braille room numbers

Braille room service menus

Complimentary Remote Printing

Convenient Electrical Outlets

Desk Level Electric Plugs

Desk Level HSIA Connection

Desk Level Phone Jacks

Evening Room Service Available

High Speed Internet Access

Laundry Valet Caddy

Newspaper (M-F)

Newspaper M-F (Financial)

Newspaper M-F (USA Today)

PrinterOn Remote Printing

Remote-Controlled Television

Tea/Coffee Making Facilities

Telephone - Auto Wakeup

Telephone - Two Lines

Telephone - Voice Mail

Telephone - with Dataport

Telephone Handset Amplifier

Telephone-with Speaker phone

Scald-proof shower/tub

1 KING BED

Sleeps 4

Seating area with sofa sleeper

1 KING BED SUPERIOR W/ SOFABED - NON SMOKING

2 QUEEN BEDS

PARLOR WITH SOFABED NON SMOKING

1 KING BED JUNIOR SUITE NON SMOKING

1 KING 1 BEDROOM EXECUTIVE SUITE NON SMOKING

1KNG EXEC LVL MOBILITY/HEARING ACCESS BATHTUB

1 KING EXEC LEVEL HEARING ACCESSIBLE

Sleeps 3

1 KING BED HEARING ACCESSIBLE

1 KING SUPERIOR HEARING ACCESSIBLE W/ SOFABED

2 QN EXE LVL HEARING ACCESSIBLE

2 QN MOBILITY/HEARING ACCESSIBLE W/ BATHTUB

2 QN MOBILITY/HEARING ACCESS ROLL IN SHOWER

Hotel was nice, needs updating in rooms. Some fixtures were worn.
When asked about gathering in the bar with family we were told that was not permissible. We were told they did not allow that however...

Stay

Our family enjoyed a weekend getaway at the Hilton Shirt Pump, which is not far from Richmond. The hotel was nice and in good shape overall and our room was very clean. Pandemic safety was still...

Easter getaway

I've stayed at this Hilton several times since 2015 as an overnight stop on our way to Florida. We always stay on the Executive Floor. The perks of Executive are worth it for an overnight. 

The...

A bit worn but nice hotel, despite showers

Our stay did not start well.  Pulling into the driveway there is an event entrance and what appears to be a spa entrance.  After circling the property it became apparent that the spa entrance was...

Worst Hilton I have encountered

After months of letting this simmer, it feels like a personal obligation to complete this Hilton review.  This is one of the three worst properties I personally have stayed in out of thousands.  I...

NIghtmare

Hilton Richmond Hotel & Spa/Short Pump

Spa stay next to Short Pump shopping

Our Amenities

Hotel Policies

Rooms and suites

Dining and drinks

Spa

Meetings and events

Where to find us