Name: Homewood Suites by Hilton Richmond-West End/Innsbrook
Address: 4100 Innslake Drive, Glen Allen, Virginia, 23060, USA, Glen Allen, VA, 23060, US
Telephone: +1 804-217-8000

Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Grab bars in bathroom

Hotel complies with ADA Guidelines

Hotel comply with the Americans with Disabilities Act of 1990

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Lowered toilet

Public Areas/Facilities accessible for physically challenged

Roll-in Shower

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Outdoor pool

Fitness center

Pet-friendly rooms

Business center

Meeting rooms

American Express

Carte Blanche

China Union Pay

Diner's Club

Discover

MasterCard

Visa

A corporate haven rich in Fortune 500 business

Homewood Suites by Hilton Richmond-West End/Innsbrook

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Valet only parking

Face Coverings

Housekeeping: Tailored To Your Comfort

No Parties

Late check-out until 1pm free; check-out before 5pm, 1/2 day rate.

MODERATE DINING
Variety of Foods & Luscious Cheesecakes and desserts

Cheesecake Factory

El Paso's

Garden Grille & Bar

Hondo's

Kabuto's

Ruby Tuesday's

Sleeps 4

Dining table

Seating area with sofa

Seating area with sofa sleeper

Sofa bed

Serta Suite Dreams(R) bedding

LCD TV

Air conditioning

Arm Chair with Ottoman

Black-Out Curtains

Clock Radio w/ MP3 Connection

Curved Shower Rod

Down Pillows Available

Duvet Covers

Ergonomic Desk Chair

Evening Dinner and Drinks M-TH

Feather Pillows Non Allergenic

Flexible Work Environment

Granite Counter Tops/Vanities

HD Channels

Signature Pillows

Spacious Two Room suite

TV-Premium HBO,CNN,ESPN

Thermostat (adjustable)

Wood Laminate Flooring

Workstation

Full kitchen

Microwave

Coffee maker

Hairdryer

Iron

Iron/ironing board

Neutrogena(R) bath amenities

Ceiling Fan

Complimentary Hot Breakfast

Desk Level HSIA Connection

Desk Level Phone Jacks

Dishwasher

Electronic Program Guide

Evening Manager's Reception

In-Suite Coffee/Welcome Caddy

Newspaper (M-F)

Newspaper M-F (USA Today)

Remote-Controlled Television

Self Laundry Available

Telephone - Two Phones

Telephone - Voice Mail

Two-Burner Cook top

1 KING BED 1 BEDROOM SUITE NONSMOKING

Sleeps 8

1 KING 2 DBL BEDS 2 BDRM 2 BATH SUITE NONSMOK

Sleeps 6

2 DOUBLE BEDS 1 BEDROOM SUITE NONSMOKING

Guest Room with Two Double Beds, Work Desk, and HDTV 

2DOUBLE MOBILITY/HEARING ACCESS TUB STE NSMK

Roll-in shower

2DBL MOBILITY/HEARING ACCESS RI SHWR STE NSMK

1KG/2DBL MOBILITY/HEARING ACCESS TUB STE NSMK

1KING MOBILITY/HEARING ACCESS TUB SUITE NSMK

Guest Bathroom with Tub, Vanity, and Amenities 

1KNG MOBILITY/HEARING ACCESS RI SHWR STE NSMK

Accessible Guest Bathroom with Roll-in Shower and Bench Seat 

My letter to Hilton 

“Confirmations 83228563 and 90691852

My family traveling (4 Adults over the age of 65 with Grands) on a road-trip checked in late after traveling from Florida. 

We were tried...

Worst experience ever Diamond Member)

My son and I stayed here during part of his spring break. The hotel is in the NW suburbs of Richmond, not too far from the intersection of I-64 and I-295. We were in a two bedroom unit. Overall, OK...

maintenance issues

Oof. We stayed here based on a recommendation. Sorely disappointed in the cleanliness is an understatement. The first room we were in, the AC didnt work. They moved us upstairs to the 4th floor. The...

It’s a no from me

Homewood Suites March 3-6, 2022
Hilton Honors Member Since 02/2005
My experience at the Homewood Suite on Innslake in Richmond, Va was the worst stay I've had at a Hilton property in recent memory...

Very Difficult Stay at the Homewood Suites on Innslake in Richmond, Va

This is your typical Homewood Suites. That said, it seems a bit worn. Friendly staff, typical breakfast offering. Thin floors/ceilings. We could hear the people walking in the room above.  Our stay...

Clean accommodation

Homewood Suites by Hilton Richmond-West End/Innsbrook

A corporate haven rich in Fortune 500 business

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