Name: Homewood Suites by Hilton Richmond-West End/Innsbrook
Address: 4100 Innslake Drive, Glen Allen, Virginia, 23060, USA, Glen Allen, VA, 23060, US
Telephone: +1 804-217-8000

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Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Lowered toilet

Public Areas/Facilities accessible for physically challenged

Roll-in Shower

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Richmond International Airport

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Outdoor pool

Fitness center

Pet-friendly rooms

Business center

Meeting rooms

American Express

Carte Blanche

China Union Pay

Diner's Club

Discover

MasterCard

Visa

A corporate haven rich in Fortune 500 business

Guest Room with Two Double Beds, Work Desk, and HDTV 

Lobby Seating Area with Sofa and Reception Desk in Background

Lobby Seating Area with Sofa, Chairs and Tables

Lobby lounge seating area with front desk,  tables and chairs

Hotel Building Exterior behind Tree and Bush

Homewood Suites by Hilton Richmond-West End/Innsbrook

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Valet only parking

No Parties

Late check-out until 1pm free; check-out before 5pm, 1/2 day rate.

MODERATE DINING
Variety of Foods & Luscious Cheesecakes and desserts

Cheesecake Factory

El Paso's

Garden Grille & Bar

Hondo's

Kabuto's

Ruby Tuesday's

Sleeps 4

Dining table

Seating area with sofa

Seating area with sofa sleeper

Sofa bed

Serta Suite Dreams(R) bedding

LCD TV

Air conditioning

Arm Chair with Ottoman

Black-Out Curtains

Clock Radio w/ MP3 Connection

Curved Shower Rod

Down Pillows Available

Duvet Covers

Ergonomic Desk Chair

Evening Dinner and Drinks M-TH

Feather Pillows Non Allergenic

Flexible Work Environment

Granite Counter Tops/Vanities

HD Channels

Signature Pillows

Spacious Two Room suite

TV-Premium HBO,CNN,ESPN

Thermostat (adjustable)

Wood Laminate Flooring

Workstation

Full kitchen

Microwave

Coffee maker

Hairdryer

Iron

Iron/ironing board

Neutrogena(R) bath amenities

Ceiling Fan

Complimentary Hot Breakfast

Desk Level HSIA Connection

Desk Level Phone Jacks

Dishwasher

Electronic Program Guide

Evening Manager's Reception

In-Suite Coffee/Welcome Caddy

Newspaper (M-F)

Newspaper M-F (USA Today)

Remote-Controlled Television

Self Laundry Available

Telephone - Two Phones

Telephone - Voice Mail

Two-Burner Cook top

1 KING BED 1 BEDROOM SUITE NONSMOKING

Sleeps 8

1 KING 2 DBL BEDS 2 BDRM 2 BATH SUITE NONSMOK

Sleeps 6

2 DOUBLE BEDS 1 BEDROOM SUITE NONSMOKING

2DOUBLE MOBILITY/HEARING ACCESS TUB STE NSMK

Roll-in shower

2DBL MOBILITY/HEARING ACCESS RI SHWR STE NSMK

1KG/2DBL MOBILITY/HEARING ACCESS TUB STE NSMK

1KING MOBILITY/HEARING ACCESS TUB SUITE NSMK

Guest Bathroom with Tub, Vanity, and Amenities 

1KNG MOBILITY/HEARING ACCESS RI SHWR STE NSMK

Accessible Guest Bathroom with Roll-in Shower and Bench Seat 

AMF Bowling

Children's Hospital

City Center

Civil War Battlefields

Dave & Buster's

Downtown & State Capitol

King's Dominion

Randolph Macon College

Richmond International Airpt

Richmond International Raceway

Science Museum of Virginia

Stony Point Mall

University of Richmond

VCU & MCV

Virginia Museum of Fine Arts

Virginia Union University

White House of Confederacy

Williamsburg

We were doing our annual family road trip, and unfortunately, this hotel fell short on every single category.  Hotel is dying. It was dark and dingy and smells of mold and really is worn out. It just...

Needs Help

I gave this place a 5* because of value for money. A 1 bedroom suite with 2 queens was at least $50 cheaper than most Homewood Suites, likely due to reviews. I am glad I booked here because my stay...

Value for money, no issues...

Was truly one of the worst hotels I have ever stayed in. 130 nights a year.  From the dirty parking lot  to the poor elevators to the poor internet to broken items in my room to the lack of response...

The absolute worst.

My employer forced me to stay at this hotel for six nights. It is one of the worst hotels I've ever stayed in. DO NOT STAY HERE.  Here's what I found: 

Terrible view directly to a cement wall about...

Terrible hotel, dirty, noisy, no view, bad wifi, smelly, musty, bad breakfast, AVOID AVOID AVOID

Facilities are in extremem disrepair.  Things we found out of the norm:
Rusty lamps & fixtures
No extra toilet paper in room.  When we called they said come get it.
Torn, ragged hems in curtains...

Staff was wonderful, facilities were awful

Homewood Suites by Hilton Richmond-West End/Innsbrook

A corporate haven rich in Fortune 500 business

Our amenities

Rooms and suites

Hilton Honors member benefits

Hotel policies

Gather your group

Host an event

Location and transportation