Amenities and hotel policies
Free hot breakfast
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contactcustomer service.
Alternatively, you can cancel yourreservation online.
Minimum age to register
100% Half day charge at 1pm & FULL DAY charge at/after 3pm (IF approved/avail.)
Accepted credit cards
- American Express
- China Union Pay
- Diner's Club
Complimentary bikes are available for use on the adjacent trail which has connections to over 85 miles of trails. Please note a liability waiver and user form are required to be completed at the front desk.
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.
Housekeeping: Tailored To Your Comfort
Stayover housekeeping service is complimentary and available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.
Free shuttle service is available Monday – Friday only within a three-mile radius of the hotel, including Apache Mall, Mayo Clinic Methodist Campus, Mayo Clinic St Mary's Campus, Mayo Civic Center. Please note the shuttle service does not include Rochester International Airport. For further information on alternative local transportation please contact the hotel.