Question 1

Are pets allowed at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

Yes, pets are allowed at Home2 Suites by Hilton Shepherdsville Louisville South. There is a $75.00 non-refundable fee per pet. The maximum weight is 75 lbs, and only dogs and cats are permitted. A maximum of 2 pets are allowed. For stays of 1-4 nights, the fee is $75. For stays of 5 or more nights, the fee is $125.

Question 2

What is the cancellation policy at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

Yes, parking is available at Home2 Suites by Hilton Shepherdsville Louisville South. Self-parking is complimentary. Accessible parking spaces and van-accessible parking are available. EV charging with a QR Code Tesla universal plug is available on-site.

Question 4

Is smoking allowed at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

No, smoking is not allowed at Home2 Suites by Hilton Shepherdsville Louisville South. The hotel has 100% smoke-free grounds. A fee of $250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Question 5

Are there accessible rooms at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

Yes, Home2 Suites by Hilton Shepherdsville Louisville South has accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width. The hotel also offers accessible amenities including an accessible business center, accessible exercise facility, accessible parking spaces, an accessible public entrance, an accessible route to guest rooms, an accessible route to the business center, an accessible route to the swimming pool, and an accessible swimming pool.

Question 6

Is there on‑site dining at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

No, there is no on-site dining at Home2 Suites by Hilton Shepherdsville Louisville South. However, the hotel does offer a free hot breakfast for guests.

Question 7

Does Home2 Suites by Hilton Shepherdsville Louisville South provide free WiFi?

Accepted Answer

Yes, Home2 Suites by Hilton Shepherdsville Louisville South provides free WiFi. All guests get free standard WiFi in-room and in the lobby.

Question 8

What time is check-in at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

Check-in is at 3:00 pm at Home2 Suites by Hilton Shepherdsville Louisville South. The minimum age to register is 21.

Question 9

What time is check-out at Home2 Suites by Hilton Shepherdsville Louisville South?

Accepted Answer

Check-out is at 12:00 pm at Home2 Suites by Hilton Shepherdsville Louisville South.

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