Amenities and hotel policies
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contactcustomer service.
Alternatively, you can cancel yourreservation online.
Minimum age to register
100% of one night’s room and tax charge
100% of room rate after 5pm / 12-1pm: $25 / 1-2pm: $50 / 2-4pm: $100
Accepted credit cards
- American Express
- Carte Blanche
- China Union Pay
- Diner's Club
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.
Housekeeping: Tailored To Your Comfort
Stayover housekeeping service is complimentary and available upon request during your stay. Simply contact the front desk at any time to request extra towels and amenities or to schedule a room cleaning. For stays of four (4) nights or more, we will provide full cleaning every fourth night/fifth day for all guests.
Package Handling Policy
Guests are welcome to ship packages to themselves at our hotel no more than 3 days before check-in.
Please ensure the name of the guest and their arrival date are on the package. Our concierge is happy to assist you with shipping packages from our hotel. Packages may only be stored for a maximum of two weeks. If unclaimed, the package will then be returned to sender. All storage fees will be applied to the recipient's account.
Fee per box:
- Under 30 lbs. - $15
- 31-100 lbs. - $50
- 100+ lbs. or pallet - $100
- Delivery to guest room - $5/box