Name: The Condado Plaza Hilton
Address: 999 Ashford Avenue, San Juan, 00907, Puerto Rico, San Juan, 00907, PR
Telephone: +1 787-721-1000

Accessible

Accessible concierge desk

Accessible elevators

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lowered buttons in elevators

Lowered emergency evacuation instructions

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Connecting Rooms

Free WiFi

Non-smoking rooms

Concierge

Beach

Resort

On-site restaurant

Outdoor pool

Fitness center

Meeting rooms

Pets not allowed

American Express

Diner's Club

Discover

MasterCard

Visa

Oceanfront hotel in the heart of Condado

The Condado Plaza Hilton

Accessible business center

Accessible exercise facility

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Valet only parking

Face Coverings

Housekeeping: Tailored to your comfort

After 3:00 pm, One night room and tax based on the rate for that evening.

From 1pm-6pm 50% of the previous night room rate + tax. After 6pm Full rate

Dining & Drinks

The casual outdoor Aqua Bar and Grill offers snacks, lunch fare, and refreshing drinks. Select from grilled specialties, salads and sandwiches. Cool off with a unique cocktail or refreshing specialty drink, such as the traditional Mojito, from the Aqua Bar. Located near the pool areas and beach.

Aqua Bar and Grill

Family style service, classic pasta dishes, pizzas, and an extensive selection of desserts make this casual restaurant an ideal choice for lunch or dinner. At the end of the meal, indulge in sweet and cooling gelato. This inviting restaurant offers dramatic views of the Atlantic Ocean.

Cafe Caribe

A stylish gathering spot open daily for cocktails at the Eternal Lounge. DJ Music on Fridays and Saturdays

Moon Bar

Starbucks is the leading retailer, roaster and brand specialty coffee in the world. They offer fresh brewed coffee, hot and iced espresso beverages, coffee and non coffee blended beverages, and teas. Starbucks also offers a variety of sandwiches, salads and baked pastries. In addition, they offer home espresso machines, coffee brewers and grinders, coffee mugs an coffee accessories, and a variety of gift items.

Starbucks

A wide variety of grab and go items available for your convenience.

Viaggi Grab-‘N-Go

Sleeps 2

Balcony

250 thread count sheets

LCD TV

Connecting rooms

Radio alarm clock

Air conditioning

Black-Out Curtains

Clock Radio w/ MP3 Connection

Duvet Covers

Ergonomic Desk Chair

In-Room Movie Channel

Lever Door Handles

On-Demand Movies

TV-Cable

Thermostat (adjustable)

Widescreen Television

Workstation

Mini refrigerator

Coffee maker

Hairdryer

Iron/ironing board

Bathroom amenities

Braille room numbers

Convenient Electrical Outlets

Desk Level Electric Plugs

High Speed Internet-NoCharge

Lowered bed

Remote-Controlled Television

Tea/Coffee Making Facilities

Telephone - Auto Wakeup

Telephone - Two Lines

Telephone - Voice Mail

Telephone - with Dataport

Telephone-with Speaker phone

STANDARD ROOM WITH BALCONY-1 KING BED

DELUXE ROOM-LARGE BATHROOM-1 KING BED

Ocean/water view

OCEANFRONT-BALCONY-LARGE BATHROOM-1 KING BED

BAY VIEW-LARGE BALCONY-1 KING BED

Sleeps 4

STANDARD ROOM WITH BALCONY-2 QUEEN BEDS

DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS

OCEANFRONT-BALCONY-LG BATHROOM-2 QUEEN BEDS

BAY VIEW-LARGE BALCONY-2 QUEEN BEDS

Microwave

FAMILY RM-MASTER BDRM 1 KG BED-2ND 2 TWIN BED

OCEANFRONT SUITE-PARLOR-LG BALCONY-1 KING BED

JUNIOR SUITE-BALCONY-1 KING BED

BAY VIEW CORNER SUITE- LG BALCONY-1 KING BED

JUNIOR SUITE-JACUZZI-LIVING AREA-1 KING BED

OCEANFRONT SUITE-LIVING RM-LG BATHROOM-1 KING

Sleeps 6

OCEANFRONT APT-KITCHEN-FAMLIVING RM-2KNG 2TWN

Room Accessible by Request

Lowered peep hole in door

MOBILITY ACCESS-BALCONY-BATHTUB-1 KING

Portable shower chairs

MOBILITY ACCESS-ROLL IN SHOWER-1 KING

MOBILITY ACCESS-BATHTUB-2 QUEEN BEDS

MOBILITY ACCESS-BALCONY-RI SHOWER-2 QUEEN BDS

The room key did not work half the time, Also the elevator was not working half the time. The telephone extension to the parking valet did not work. The gym room was not opened. American parking I...

So So resort

We paid for amenities such as pool and poolside bar etc. These were unavailable indefinitely. Nearby hotels with a substantial less brand name had no problem with their pools and they were open for...

False advertisement of amenities

I have been staying at this property since 2004 - back then, it was The Wyndham Condado Plaza and had a casino on the second floor.  Hilton has done a wonderful job with this hotel.  It is my solid...

Another great stay!!  Even when Hurricane Fiona hit!!

Amazing staff food was good prices where good. Overall had. a blast. I walk with a stick and the staff was respectful and not annoying about it. They went above and beyond with the huricane and power...

Great week

I arrived late as my flight was delayed an hour! Melony was amazing at check in, very friendly. I saw here several times throughout my stay (even on her off time at Starbucks) and she remembered my...

Relaxing Vacation in the BEST LOCATION!!!

The Condado Plaza Hilton

Oceanfront hotel in the heart of Condado

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