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Connecting Rooms

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Fitness center

Pet-friendly rooms

Business center

Accessible Guest Room with King Bed and Work Desk

Two Queen Bed Hearing Accessible Guestroom

Tru by Hilton Syracuse-Camillus

I stayed here during the NY State Fair.  They call it Hilton Tru, but I believe it should be called Hilton Dorm.  It felt like a dormitory. Small rooms with minimal amenities; no closet, peg mounted...

It's called Hilton Tru but should be called Hilton Dorm

Do not book at this hotel. We made reservations 3 mos in advance but our reservations were arbitrarily canceled with two days notice due to “overbooking.”  Other hotels in the area were full and we...

Shady business practices

Expected more from this Hilton-branded hotel. Our room was beyond spartan -- all chilly, hard surfaces -- metal furniture, no carpet, no closet, no upholstery, just a desk chair. We found out later...

Bare bones for $200/night

Hotel manager disregarded the written hotel policy when I had to cancel unexpectedly. I was told I would have to pay for one night of my 4 day stay, which was understandable but they charged me for...

Bad service

Average hotel - very minimal room with the bare necessities. The pillows were very soft and kinda useless.  The bathroom was fine- I like the shampoos in refillable containers to save on waste. The...

Average Place to Stay

Accessible

Accessible business center

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Bathroom doors at least 32 inches wide

Closed captioning on televisions or closed captioning decoders

Cutlery with oversized or adapted handles

Does Hotel comply with all local and/or national disability laws (out

Grab bars in bathroom

Serv support animals welcome

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

American Express

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Accessible concierge desk

Accessible hotel restaurant

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Valet only parking

Tru by Hilton Syracuse-Camillus

Hotel information

Our amenities

Dining

Fitness and recreation

Business and work

Conveniences

Our policies