Name: Home2 Suites by Hilton Utica
Address: 119 N Genesee St, Utica, New York, 13502, USA, Utica, NY, 13502, US
Telephone: +1 315-733-1000

Accessible business center

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible swimming pool

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Digital alarm clock available with sound and strobe light

Grab bars in bathroom

Hotel complies with ADA Guidelines

Induction Loop System available at reception

Level or ramp entrance into the building

Lowered bed

Lowered buttons in elevators

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered sink

Lowered thermostat controls

Public Areas/Facilities accessible for physically challenged

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

Strobe alarms

Swimming pool hoist for pool access

TTY for guest use

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Visual alarms for hearing impaired in hallways

Visual alarms for hearing impaired in public areas

Connecting Rooms

Free hot breakfast

Free parking

Free WiFi

Non-smoking rooms

Digital Key

Streaming TV

Indoor pool

Fitness center

Pet-friendly rooms

Business center

Meeting rooms

American Express

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Easy Downtown Utica access

Boardroom with long table set with pens, paper, water glasses, and green apples

Home2 Suites by Hilton Utica

Accessible concierge desk

Accessible hotel restaurant

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the spa

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Valet only parking

Face Coverings

Housekeeping: Tailored To Your Comfort

fee charged up to 4:00 pm, then full day charge

Waffle Plate with Berries and Butter and a Cup of Coffee

Sleeps 4

Seating area with sofa sleeper

Radio alarm clock

Air conditioning

Black-Out Curtains

Complimentary HBO(R)

Flexible Work Environment

HD Channels

Night Lights in Bathroom

TV - 49 Inch Flat Panel HD

TV-Cable

TV-Premium HBO,CNN,ESPN

Thermostat (adjustable)

Full-size refrigerator

Microwave

Coffee maker

Complimentary Hot Breakfast

Dishwasher

High Speed Internet Access

High Speed Internet-NoCharge

1 KING BED STUDIO SUITE NONSMOKING

Sleeps 6

2 QUEEN BEDS STUDIO NONSMOKING

Accessible

Hand-held shower

1KNG MOBILTY/HEARING ACCESS RI SHWR STUDIO NS

1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

1KING ACCESSIBLE BATHTUB SUITE NONSMOKING

1KING MOBILTY/HEARING ACCESS TUB SUITE NOSMK

1KING HEARING ACCESSIBLE SUITE NONSMOKING

2QUEEN ACCESSIBLE BATHTUB STUDIO NONSMOKING

Accessible Guestroom with Two Queen Beds and Sofa

2QUEEN HEARING ACCESSIBLE STUDIO SUITE NOSMOK

My husband travels to Utica on business often. We appreciate the suites, as generally our stay runs a week at a time. We book the suites so we have a full kitchen, and we do not have to eat out...

Enjoyed our stay- twice

Hilton upper management needs to get involved to improve this hotel. Particularly retraining it’s management and staff. When I checked in my room, there was urine in the toilet and the carpet was not...

Hotel that needs improvement

Already submitted a complaint with hilton - But they do NOT do weekend cleanings. Let’s just say a mess was made and I had to end up buying my own cleaning supplies. My room was not cleaned for 5...

Disappointed

There was feces in the toilet , mildew in the shower as well as hair

Stains on the wall , called down and the moves us to another room

Blood stains on the pillows 

Both rooms looked like the bed...

Staff was accomidating but rooms were unclean

All I can say is this place is disgustingly dirty. It’s only 14 months old! Avoid at all costs. My experience was so bad I spent an hour and a half on the phone today with corporate Hilton to address...

Do not stay here!

Home2 Suites by Hilton Utica

Easy Downtown Utica access

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