Amenities and hotel policies
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contactcustomer service.
Alternatively, you can cancel yourreservation online.
Minimum age to register
Accepted credit cards
- American Express
- China Union Pay
- Diner's Club
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.
Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. Children 12 years and under enjoy complimentary breakfast from our buffet.
Please be advised that due to Japanese culture we ask for you to cover up tattoos/ink when using hot spring and pool facility.