Name: Hilton Vancouver Metrotown
Address: 6083 McKay Avenue, Burnaby, British Columbia, V5H 2W7, Canada, Burnaby, BC, V5H 2W7, CA
Telephone: +1 604-438-1200

Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alarms

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Emergency Call Button on Phone

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered bed

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered thermostat controls

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Rubber shower mats

Serv support animals welcome

Strobe alarms

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Wheelchair ramp for lobby/reception access

Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

Concierge

EV charging

Executive lounge

On-site restaurant

Outdoor pool

Fitness center

Pet-friendly rooms

Room service

Meeting rooms

Air Canada

American Express

Bankamericard

Bancomer

Banamex

Carte Blanche

Choice

Diner's Club

Discover

Air Canada EnRoute

Interbank

MasterCard

Visa

Moments from Metropolis at Metrotown and the SkyTrain

Meetings & Events

Hilton Vancouver Metrotown

Accessible swimming pool

TTY for guest use

Valet only parking

COVID-19 Safety Plan

Face Coverings

Housekeeping: Tailored To Your Comfort

Dining & Drinks

Our Marketplace is open 24 hours a day and located behind the front desk. We also serve our FREE Grab & Go Breakfast from here in the mornings. Our Marketplace provides all of the essentials, sundries items, snacks and beverages, as well as wine and beer.

Market area with food options and fridges

Marketplace

THERE IS ALWAYS A TIME & PLACE FOR EVERYTHING! **Our restaurant & bar are currently open for dine-in and take-out Wednesday – Saturday from 5 – pm. Find us on food ordering apps or give us a call.

Time and Place

Sleeps 2

250 thread count sheets

LCD TV

50-inch HDTV

Connecting rooms

Radio alarm clock

Air conditioning

Arm Chair with Ottoman

Black-Out Curtains

Clock Radio w/ MP3 Connection

Curved Shower Rod

Duvet Covers

Ergonomic Desk Chair

Feather Pillows Non Allergenic

Granite Counter Tops/Vanities

HD Channels

Hilton Serenity Bed

Hilton Serenity CollectionTM

Lever Door Handles

Night Lights in Bathroom

On-Demand Movies

TV-Cable

TV-Standard Network

Thermostat (adjustable)

Work Desk with Adjustable Lamp

Workstation

Mini refrigerator

Cuisinart coffeemaker

Hairdryer

Iron

Iron/ironing board

Crabtree and Evelyn(R) bath amenities

Rollaway bed

Complimentary Remote Printing

Convenient Electrical Outlets

Desk Level Electric Plugs

Desk Level HSIA Connection

Desk Level Phone Jacks

Evening Room Service Available

High Speed Internet Access

In-Suite Coffee/Welcome Caddy

Integrated Business Services

Newspaper Deliv'd M-F (Local)

Newspaper Deliv'd W/E (Local)

Remote-Controlled Television

Tea/Coffee Making Facilities

Telephone - Auto Wakeup

Telephone - Two Lines

Telephone-with Speaker phone

Two Phones with Dataport

Two Phones with Speaker

Two Phones with Voicemail

1 KING BED DELUXE ROOM

37-inch HDTV

1 KING BED DELUXE - HIGH FLOOR - CITY VIEW

Sleeps 4

2 QUEEN BEDS DELUXE ROOM

Evening Manager's Reception

2 QUEEN BEDS DELUXE HIGH FLOOR - CITY VIEW

Two Queen Beds Guest Room with HDTV Desk and City View

Dining table

Seating area with sofa

Seating area with sofa sleeper

Sofa bed

65-inch HDTV

Evening Dinner and Drinks M-TH

Wet Bar

1 KING 2 ROOM EXEC SUITE - DINING/LIVING AREA

PARLOR - DBL SOFA BED - DINING/SITTING AREA

Suite living area with comfortable seating and TV

1 KING STUDIO SUITE WITH SOFA BED

1 KING 2 ROOM SUITE - SOFA BED - LIVING ROOM

1 KING 2 ROOM SUITE HIGH FLOOR - LIVING ROOM

Bathrobe

Bath slippers

Keurig

1 KING BED EXECUTIVE FLOOR - LOUNGE ACCESS

King Executive Room with upgraded amenities

1 KING 2 ROOM EXECUTIVE SUITE - LOUNGE ACCESS

Executive Lounge Seating Area with Armchairs and Tables

2 QUEEN BEDS EXECUTIVE FLOOR - LOUNGE ACCESS

Roll-in shower

Hand-held shower

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

I have to talk about this hotel in 2 parts. The "hard product" and the "soft product".

The actual hotel itself/ the hard product, is good. The rooms were fresh, modern and the bed was comfortable...

Do not stay here

We paid top price for the city of Burnaby when we booked this hotel weeks in advance. To our surprise when we arrived, there were workers from the hotel standing outside with signs saying locked out...

Do not stay at this hotel

They are having more hiccups now due to Covid and the front desk notified me there was apparently a workers strike going on (though I saw nobody protesting). However, service was good, room was very...

10 years later, still a great spot!

We spent a couple nights here and had a really good experience. Jeff at the front desk was especially friendly and helpful and made sure we began our stay well. The hotel is contemporary, clean, and...

Our new go to

Bed was uncomfortable.
Did not do any room cleaning/maintenance due to Covid. Should you not have maintained the bathroom at least daily ? Someone brought us plates and cutlery & placed it directly...

What a disappointment!

Hilton Vancouver Metrotown

Moments from Metropolis at Metrotown and the SkyTrain

Our Amenities

Hotel Policies

Rooms and suites

Dining and drinks

Meetings and events

Where to find us