Accessible

Accessible business center

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alarms

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Braille room numbers

Closed captioning on televisions or closed captioning decoders

Does Hotel comply with all local and/or national disability laws (out

Emergency Call Button on Phone

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Hotel complies with ADA Guidelines

Level or ramp entrance into the building

Lower or Adjustable Closet Rod

Lowered bed

Lowered emergency evacuation instructions

Lowered light switches

Lowered peep hole in door

Lowered shelf storage

Lowered thermostat controls

Portable shower chairs

Public Areas/Facilities accessible for physically challenged

Room Accessible by Request

Rooms accessible to wheelchairs (no steps)

Rubber shower mats

Serv support animals welcome

Strobe alarms

Van-accessible parking in the self-parking facility

Visual alarm for hearing impaired

Wheelchair ramp for lobby/reception access

Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

Concierge

EV charging

On-site restaurant

Outdoor pool

Fitness center

Pet-friendly rooms

Meeting rooms

Air Canada

American Express

Bankamericard

Bancomer

Banamex

Carte Blanche

Choice

Diner's Club

Discover

Air Canada EnRoute

Interbank

MasterCard

Visa

Near SkyTrains and Metropolis at Metrotown

Meetings and events

Hilton Vancouver Metrotown

Accessible swimming pool

TTY for guest use

Valet only parking

COVID-19 Safety Plan

Dining & Drinks

Our Marketplace is open 24 hours a day and located behind the front desk. Our Marketplace provides all of the essentials, sundries items, snacks and beverages.

Market area with food options and fridges

Marketplace

THERE IS ALWAYS A TIME & PLACE FOR EVERYTHING! 

Our restaurant & bar are currently open for dine-in and take-out.

Breakfast: 6:00am-10:00am
Lunch    : 11am-1:00pm
Dinner   : Monday-Friday 4:00–10:00pm
           Saturday and Sunday 5:00-10:00pm

Join us for Happy Hour and enjoy our special feature drinks! 

Find us on food ordering apps or give us a call.

Time and Place

Breakfast

Lunch

Dinner

Sleeps 2

250 thread count sheets

LCD TV

50-inch HDTV

Connecting rooms

Radio alarm clock

Air conditioning

Arm Chair with Ottoman

Black-Out Curtains

Clock Radio w/ MP3 Connection

Curved Shower Rod

Duvet Covers

Ergonomic Desk Chair

Feather Pillows Non Allergenic

Granite Counter Tops/Vanities

HD Channels

Hilton Serenity Bed

Hilton Serenity CollectionTM

Lever Door Handles

Night Lights in Bathroom

On-Demand Movies

TV-Cable

TV-Standard Network

Thermostat (adjustable)

Work Desk with Adjustable Lamp

Workstation

Mini refrigerator

Cuisinart coffeemaker

Hairdryer

Iron

Iron/ironing board

Crabtree and Evelyn(R) bath amenities

Rollaway bed

Complimentary Remote Printing

Convenient Electrical Outlets

Desk Level Electric Plugs

Desk Level HSIA Connection

Desk Level Phone Jacks

Evening Room Service Available

High Speed Internet Access

In-Suite Coffee/Welcome Caddy

Integrated Business Services

Newspaper Deliv'd M-F (Local)

Newspaper Deliv'd W/E (Local)

Remote-Controlled Television

Tea/Coffee Making Facilities

Telephone - Auto Wakeup

Telephone - Two Lines

Telephone-with Speaker phone

Two Phones with Dataport

Two Phones with Speaker

Two Phones with Voicemail

1 KING BED DELUXE ROOM

37-inch HDTV

1 KING BED DELUXE - HIGH FLOOR - CITY VIEW

 King-Sized Bed in Deluxe Room with City View

Sleeps 4

2 QUEEN BEDS DELUXE ROOM

Evening Manager's Reception

2 QUEEN BEDS DELUXE HIGH FLOOR - CITY VIEW

Two Queen Beds Guest Room with HDTV Desk and City View

65-inch HDTV

Complimentary Hot Breakfast

PARLOR - DBL SOFA BED - DINING/SITTING AREA

Suite living area with comfortable seating and TV

Seating area with sofa

Seating area with sofa sleeper

Sofa bed

1 KING STUDIO SUITE WITH SOFA BED

1 KING 2 ROOM SUITE - SOFA BED - LIVING ROOM

1 KING 2 ROOM SUITE HIGH FLOOR - LIVING ROOM

Dining table

Evening Dinner and Drinks M-TH

Wet Bar

1 KING 2 ROOM EXEC SUITE - DINING/LIVING AREA

Bathrobe

Bath slippers

Keurig

1 KING BED EXECUTIVE FLOOR - LOUNGE ACCESS

King Executive Room with upgraded amenities

1 KING 2 ROOM EXECUTIVE SUITE - LOUNGE ACCESS

Executive Lounge Seating Area with Armchairs and Tables

2 QUEEN BEDS EXECUTIVE FLOOR - LOUNGE ACCESS

Roll-in shower

Hand-held shower

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

Paid for breakfast through their reservation phone line and then when we arrived we were told it wasn’t on the booking. Called corporate and they said it was their error and they would fix it and...

Wordt Customer Service I’ve Ever Had

We had such a lovely stay at this hotel. Thanks to all the staff at the front desk. The breakfast was lovely but because the location is so conveniently located in Metrotown, there are lots of...

Amazing location, near sky train and Metrotown mall

I stayed here during a work trip and the location is incredibly interesting.  A hotel situated in the middle of urban living and retail.  There is a lovely little park/garden across the street that...

Solid Business Hotel

Booked a stay with Points. Booked their executive suite level. It included access to their Lounge on the top floor.
Their lounge was less than anything special. Had a few chairs and a decent view...

Don’t go for the Executive Level

I stayed there for the entire month of February. It was a terrible experience from check in to departure. Not recognized as a diamond member during check in, terrible wi-fi, and they lost a pair of...

Don't Stay Here

Hilton Vancouver Metrotown

Hotel information

Our amenities

Dining

Fitness and recreation

Business and work

Guest services

Conveniences

Our policies