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Connecting Rooms

Free WiFi

Non-smoking rooms

Digital Key

On-site restaurant

Indoor pool

Fitness center

Room service

Meeting rooms

Pets not allowed

Prime Minister Suite Living Area with Grey Sofa, Chair and Coffee Table

King Suite with Work Desk and Lounge Area

Executive Suite Dining Area with Living Area in Background

Prime Minister Suite Living Area with Sofa, Fireplace, and Wall-Mounted TV

Executive Suite Living Area with Grey Sofa and Coffee Table

Prime Minister Suite Living Area with Sofa, Chairs, and Full Windows In Background

Meetings and events

Brunette Bride With Closed Eyes Holding Bouquet of White Flowers 

Grand Ballroom

Grand Ballroom West & Centre

Grand Ballroom East & Centre

Grand Ballroom Center

Grand Ballroom West

Grand Ballroom East

Queen Victoria

Windsor Club Room

Suite 300

Prince of Wales

Duke of Connaught

Duke of Edinburgh

Duke of Albany

Event Catering

DoubleTree by Hilton Hotel London Ontario

I stayed here for 2-nights to visit family. Room smelled musty, smokey, and old.  Smell was in bedding as well. Bathtub was moldy and tub was dirty. Food was on the floor of the elevator. Guests were...

Below Doubletree Standards

4 days before Arrival We wanted to cansel our stay at the hotel, because we found out it was not London, England. They never returned our phonecalls and e-mails, and we ended Up paying for nothing...

No responsen - bad service

Great hotel, good location, excellent customer service, the front desk staff are great, Nitish Pednekar went out of his way to assist me. He is very efficient and quick to respond. Food in the...

Great customer service

Terrible experience with management. Our room TV was broken, and as good guests, we reported it to the front desk to inform them. Instead we were charged hundreds for something we did not break. We...

Terrible management and customer service. Charged for something we did not break.

We stayed at the Doubletree hotel in London on May 26th and May 27th.
At 3 am on Sunday am (May 28th) the toilet in our room overflowed.  It was not plugged;  the shutoff valve was not functioning...

Flooding Issue

Accessible

Accessible concierge desk

Accessible elevators

Accessible exercise facility

Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width

Accessible hotel restaurant

Accessible meeting rooms

Accessible parking

Accessible parking spaces for cars in the self-parking facility

Accessible public entrance

Accessible registration desk

Accessible route from the accessible public entrance to the accessible guestrooms

Accessible route from the accessible public entrance to the registration area

Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area

Accessible route from the hotel’s accessible public entrance to at least one restaurant

Accessible route from the hotel’s accessible public entrance to the business center

Accessible route from the hotel’s accessible public entrance to the exercise facilities

Accessible route from the hotel’s accessible public entrance to the spa

Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessible transportation with advance notice

Assistive listening devices for meetings upon request

Audible alarms

Audible alerts in elevators

Bathroom doors at least 32 inches wide

Bedroom doors at least 32 inches wide (812 mm)

Braille elevator

Digital alarm clock available with sound and a vibrating pad

Digital alarm clock available with sound and strobe light

Does Hotel comply with all local and/or national disability laws (out

Evacuation chair available to help evacuate a disabled person

Grab bars in bathroom

Level or ramp entrance into the building

Public Areas/Facilities accessible for physically challenged

Rooms accessible to wheelchairs (no steps)

Serv support animals welcome

TTY for guest use

Van-accessible parking in the self-parking facility

Vibrating fire alarm available

Visual alarm for hearing impaired

Wheelchair ramp for lobby/reception access

American Express

MasterCard (Canada)

China Union Pay

Diner's Club

Discover

MasterCard

Visa

Accessible business center

Accessible swimming pool

Closed captioning on televisions or closed captioning decoders

Valet only parking

Check-in Policy: Credit Cards

DoubleTree by Hilton Hotel London Ontario

Hotel information

Our amenities

Dining

Fitness and recreation

Business and work

Conveniences

Our policies