Contact us
Business Development Managers
For sales-focused requests or queries outside of customer service or transient reservation requests that should be directed to Hilton's Travel Advisor Helpdesk, please contact the US based agencies Business Development Manager assigned to your region. This team is here to help you with corporate and leisure sales leads, meetings and events leads, agency visit requests, virtual education opportunities and more. Click the BDM's name in your region to contact them via email.
Patricia Pagoulatos
Western Region
Tanya Pepe
Northeast Region
Michele Thomas
Southeast Region
Lastenia Suarez
Midwest Region
Nicole Champion
Southwest Region
Commission inquiries
Submit an online inquiry
Email tacs@nttdata.com
Call +1-800-873-1215 7am to 4pm EST, M-F
Outside the U.S.A. call +1-703-480-6916
Fax your inquiry to +1-703-480-6917
General inquiries and reservation assistance
Reservation assistance
TravelAgents.com
Contact us at 1-800-HILTONS, or through the online form from within the U.S. and Canada
Outside the U.S. call 00-1-800-774-1500
Your call will be charged at international direct dial rates
Meetings and Groups
Call Hilton Direct at +1-800-321-3232 from within the U.S. and Canada, or contact your regional Hilton Direct office or Hilton Sales Worldwide office
Leisure/Tour Group Assistance
Leisure Group Requests and tour series of 10 or more rooms
Email our National Sales team at Leisure.Desk@hilton.com
Call +1-800-426-1982
Price match guarantee
File an online Claim Form
To follow up on a previously submitted claim, please call 1-800-HILTONS and ask for Guest Assistance
Hilton Honors guest program
Call +1-800-548-8690 from within the U.S. and Canada, or contact your regional Hilton Honors Customer Service Center
International inquiries
UK Travel Agencies
For information on the Self-Billing Agreement, click here.
All other questions
Email tahelpdesk@hilton.com
Call +1-800-626-6700 from within the U.S. and Canada
Outside the U.S. call +44 08457220055
Our Brands
Waldorf Astoria
Offers unforgettable experiences at iconic destinations around the world.
LXR Hotels & Resorts
A luxury collection of distinctive hotels and resorts offering singular service and local experiences.
Conrad Hotels & Resorts
Offers smart luxury travelers inspiring connections and intuitive service in a world of style.
Canopy by Hilton
Energizing neighborhood hotels with thoughtful extras, creating a positive stay.
Signia by Hilton
Premier Meetings & Events hotels in highly sought-after urban and resort destinations.
Hilton Hotels & Resorts
The global leader in hospitality.
Curio Collection by Hilton
A collection of unique hotels, each with its own history and character in cities across the globe.
DoubleTree by Hilton
Warm. Comfortable. Friendly. Providing true upscale comfort to today's business and leisure travelers.
Tapestry by Hilton
Weaving an independent, original spirit into every stay, with Hilton reliability.
Embassy Suites by Hilton
Relaxed, upscale environment with all-suite locations in the U.S., Canada and Latin America.
Tempo by Hilton
An approachable lifestyle hotel that is thoughtfully designed, uplifting, and within reach
Motto by Hilton
Motto offers a micro-hotel with an urban vibe in prime global locations.
Hilton Garden Inn
Hilton Garden Inn is the laid-back sophisticated brand offering heartfelt service and award-winning amenities.
Hampton by Hilton
From the signature bed to friendly service, every moment is crafted to bring a smile to our guest's face.
Tru by Hilton
A game-changing brand that's simplified, spirited, and grounded in value for guests with a zest for life.
Spark by Hilton
Practically inspired. Simply delightful. A budget-friendly stay offering the best of everything you need, done just the way you want.
Homewood Suites by Hilton
Whether you stay 2 nights or 2 weeks, Homewood Suites delivers the comforts of home with the added conveniences of a hotel.
Home2 Suites by Hilton
Offering flexible room configurations and inspired amenities for our guests.
Hilton Grand Vacations
Offering spacious studios to multi-bedroom suites in the most celebrated vacation destinations