Contact us

Business Development Managers

For sales-focused requests or queries outside of customer service or transient reservation requests that should be directed to Hilton's Travel Advisor Helpdesk, please contact the US based agencies Business Development Manager assigned to your region. This team is here to help you with corporate and leisure sales leads, meetings and events leads, agency visit requests, virtual education opportunities and more. Click the BDM's name in your region to contact them via email.

Lurdes Munoz

Western Region

Tanya Pepe

Northeast Region

Ariell Marsh

Southeast Region

Lastenia Suarez

Midwest Region

Nicole Champion

Southwest Region

Commission inquiries

Submit an online inquiry

Email tacs@nttdata.com

Call +1-800-873-1215 7am to 4pm EST, M-F

Outside the U.S.A. call +1-703-480-6916

Fax your inquiry to +1-703-480-6917

GDS-related inquiries

Call +1-800-626-6700

Email tahelpdesk@hilton.com

Unlimited Rewards® inquiries

Call +1-833-207-8961

Visit Unlimited Rewards website

General inquiries and reservation assistance

Reservation assistance

TravelAgents.com

Contact us at 1-800-HILTONS, or through the online form from within the U.S. and Canada

Outside the U.S. call 00-1-800-774-1500

Your call will be charged at international direct dial rates

Meetings and Groups

Call Hilton Direct at +1-800-321-3232 from within the U.S. and Canada, or contact your regional Hilton Direct office or Hilton Sales Worldwide office

Leisure/Tour Group Assistance

Leisure Group Requests and tour series of 10 or more rooms

Email our National Sales team at Leisure.Desk@hilton.com

Call +1-800-426-1982

Price match guarantee

File an online Claim Form

To follow up on a previously submitted claim, please call 1-800-HILTONS and ask for Guest Assistance

Hilton Honors guest program

Call +1-800-548-8690 from within the U.S. and Canada, or contact your regional Hilton Honors Customer Service Center

International inquiries

UK Travel Agencies

For information on the Self-Billing Agreement, click here.

All other questions

Email tahelpdesk@hilton.com

Call +1-800-626-6700 from within the U.S. and Canada

Outside the U.S. call +44 08457220055

Our Brands

Waldorf Astoria

Offers unforgettable experiences at iconic destinations around the world.