Question 1

Are pets allowed at Hilton Cleveland Downtown?

Accepted Answer

Yes, pets are allowed at Hilton Cleveland Downtown. There is a $75.00 non-refundable fee per pet. The maximum weight is 125 lbs, and a maximum of 2 pets are allowed. Only dogs and cats are permitted. Additional pet charges are $81 for 1-4 night stays or $135 for 5+ night stays.

Question 2

What is the cancellation policy at Hilton Cleveland Downtown?

Accepted Answer

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit the Help Center. Alternatively, you can cancel your reservation online.

Question 3

Is parking available at Hilton Cleveland Downtown?

Accepted Answer

Yes, parking is available at Hilton Cleveland Downtown. Self-parking is $50.00 per night, and valet parking is $63.00 per night. Covered parking and in-out privileges are available. Parking is located at 1141 West 3rd St, Cleveland, OH 44114. Accessible parking spaces are also available. Please note that parking fees do not include tax.

Question 4

Is smoking allowed at Hilton Cleveland Downtown?

Accepted Answer

No, smoking is not allowed at Hilton Cleveland Downtown. The hotel is 100% non-smoking.

Question 5

Are there accessible rooms at Hilton Cleveland Downtown?

Accepted Answer

Yes, Hilton Cleveland Downtown offers accessible guest rooms with mobility features and entry or passage doors that provide 32" of clear width. The hotel also provides many other accessibility features including accessible elevators, an accessible exercise facility, an accessible hotel restaurant, accessible parking spaces, an accessible public entrance, and an accessible registration desk.

Question 6

Is there on-site dining at Hilton Cleveland Downtown?

Accepted Answer

Yes, Hilton Cleveland Downtown has on-site dining. The hotel features five restaurants and bars: The Burnham Restaurant (open for breakfast and lunch daily, and dinner Monday through Saturday), Bar 32 (a rooftop bar 32 stories up), Eliot's Bar (offering all-day dining and creative cocktails), noshery (serving handcrafted coffee drinks and meals), and The Club at Hilton (an exclusive all-day dining club for guests ages 21 and over).

Question 7

Does Hilton Cleveland Downtown provide free WiFi?

Accepted Answer

Yes, Hilton Cleveland Downtown provides free WiFi. All guests receive free standard WiFi in-room and in the lobby.

Question 8

What time is the check-in at Hilton Cleveland Downtown?

Accepted Answer

Check-in at Hilton Cleveland Downtown is at 4:00 pm. Early check-in may be available upon availability for as early as 8:00 am for a $25 charge.

Question 9

What time is the check-out at Hilton Cleveland Downtown?

Accepted Answer

Check-out at Hilton Cleveland Downtown is at 11:00 am. Late checkout is available for $25.00 per hour after 11:00 am based on availability, with a full day's charge after 4:00 pm.

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